Seller: Lowes State: Ohio City: Brooklyn Product: Lowes Customer Care Clear all filters (0 of 467 reviews match)
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3.5
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I purchased a In Store Lowes Card from an individual in desperate need of money. The cash redemption machine inside a Giant Eagle Grocery Store wasn't working. The man told me he was a single farther and had his daughters in tow. Told me the machine wasn't working and...
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8 comments
Anonymous
#1468710

i had the same thing happen to me. My son gave me a Lowes In Store credit/debit card.

My son returned merchandise without a receipt. lows said they would not give him cash but instead a Lowes In store credit/debit card. When i went to use it they asked for my drivers licence. Because my drivers licence number didn't match my sons i could not purchase my items.

I had to wait and go to the store with my son. I truly feel your pain and i to will no longer shop Lowes. Not everyone returning product without a receipt is a thief. I'm guessing less then !% of Lowes consumers are thief's.

And isn't this the job of loss prevention and in store security's job to catch the thief's.

They cashier made me feel extremely uncomfortable. I've taken my business back to the local Ace Hardware store and mom and pop stores where the owners know me.

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Review
#1239536 Review #1239536 is a subjective opinion of poster.
Service
Lowes Customer Care
Pros
  • Convenience
  • Selection
  • Location
Reason of review
Poor customer service
Loss
$60
Preferred solution
Full refund

Contact Lowes Customer Service

Mailing Address:
Lowe's Customer Care (CON8)
P.O. Box 1111
North Wilkesboro, North Carolina 28656
United States
Phone:
(800) 445-6937
All Lowes Contacts