State: Ohio City: Cleveland Product: Lowes Manager Clear all filters (1 of 293 reviews match)
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Lowes in Cleveland, Ohio - Terrible Store Manager

I went to the Lowe's on Iverson Way in Charlotte, NC and this manager name Bob was very rude and disrespectful. I was trying to return some product and everyone acted as if I stole something but the funny thing is I had my receipt. A white customer who was in line in front of me had no receipt and the product was use they gave him a refund with no questions asked. Here I am I had the product in the original packaging never opened, with the receipt within 90 days and they made me feel like I stole something. I will never shop at that Lowe's again. I am a hard working black women and I work hard for everything I own and I don't have to steal from anywhere. It's not like I came in the store looking like a ***. I was dress very business casual. I will take my business elsewhere.
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1 comment
Anonymous
#833115

That's not fair. At my store we treat everybody equally. We think everyone is a shoplifter that way everyone is equally offended.

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#456878 Review #456878 is a subjective opinion of poster.
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Lowes Manager

Contact Lowes Customer Service

Mailing Address:
Lowe's Customer Care (CON8)
P.O. Box 1111
North Wilkesboro, North Carolina 28656
United States
Phone:
(800) 445-6937
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