State: Ohio Product: Lowes Delivery Service Clear all filters (11 of 321 reviews match)
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3.2
Details

Update by user Jun 17, 2018

The local Lowes store was able to deliver on the 16th, apparently as an extra delivery for that day.

Update by user Jun 17, 2018

A short update. After filing a complain through their customer service, the store called me and - magically - the decking material did fit on their box truck and they...

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Review
#1281461 Review #1281461 is a subjective opinion of poster.
Service
Lowes Delivery Service
Cons
  • How they have handled this situation
  • Delivery service did not show up when scheduled
Reason of review
Problem with delivery
Loss
$1200
Preferred solution
Price reduction
Purchase on Feb 13, of refrigerator not in stock in store, which is referred to as "special order" although it is clearly on their website. Given a delivery date of Feb. 28. Feb. 27th call informs me that delivery cannot be accomplished for two more weeks. I do not...
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4 comments
Anonymous
#1439831

Why don’t you go to a local mom and pop store. Most have same day delivery since they don’t contract out their delivery. I would never buy a delivery item from a big box store.

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Review
#1198954 Review #1198954 is a subjective opinion of poster.
Service
Lowes Delivery Service
Reason of review
Order processing issue
4.2
Details
Seems like every time we have a Lowe’s delivery they call and tell us their truck broke down!And to add insult on injury we have already waited the entire day! So the driver tells us we need to call the store right away and reschedule a new delivery date. So we call,...
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Review
#1187674 Review #1187674 is a subjective opinion of poster.
Service
Lowes Delivery Service
Pros
  • That they are close
Cons
  • Delivery service
Reason of review
Problem with delivery
Preferred solution
Let the company propose a solution
2.8
Details
I FIRST BOUGHT A NEW WASHER & DRYER ON SEPTEMBER 6TH THEN THE NEXT DAY I CHANGED WHAT I WANTED TO ANOTHER BRAND HIGHER IN PRICE, I WAS GIVEN A N DELIVER DATE, WHICH DID NOT HAPPEN THEN I WAS GIVEN ANOTHER DELIVER DATE WHICH THEY BROUGHT OUT TWO DIFFRENT COLORS, THE...
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1 comment
Anonymous
#1377900

Good grief, OP, must you shout in all caps?

Review
#1113644 Review #1113644 is a subjective opinion of poster.
Service
Lowes Delivery Service
Cons
  • Bad customer service and rude manager and installer
  • Wrong product delivered
Reason of review
Order processing issue
Loss
$2097
Preferred solution
Price reduction
1.8
Details
On June 11th around noon, we placed an order for 3 sheets of plywood and a shower stall.No email, phone call, text msg or notice whatsoever about when they would be delivering. At 10 am the next morning we get a voicemail that they had been to the delivery spot and...
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3 comments
Anonymous
#1341984

800 445 6937 lowes corporate

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Review
#1063076 Review #1063076 is a subjective opinion of poster.
Service
Lowes Delivery Service
Reason of review
Problem with delivery
We had ordered a new dishwasher and refrigerator on Black Friday 2016. They did not come in until January 11, 2017. During the process of bringing the dishwasher into the house, the delivery people damaged the kick panel under the front door on the porch. When they...
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Review
#989427 Review #989427 is a subjective opinion of poster.
Service
Lowes Delivery Service
Reason of review
Poor customer service

Lowes - Mad in Ohio

1.2
Details
I am so pissed at Lowe's our company I am a purchasing agent for a non-profit and I placed an order for some playground items back in June 2016 for some reason (still unknown why they didn't call me prior to cancelling) Lowe's cancelled the order I called to inquire about it and was told the order was never picked up, the order was supposed to be delivered!! So I had to reorder this order on 8/8/16 as of today this order still hasn't been delivered, i have called several times and their excuse is they can't reach anyone to schedule a delivery even though I already told them they could delivery any day M-F from 8 a.m to 5 p.m. so I talked with a manager again today and was told the order will be delivered on 10/4/16. Now this order better be delivered as promised or I'm going to go straight to the store and go OFF!! Their customer service is TERRIBLE I plan on writing the corporate office
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Review
#927879 Review #927879 is a subjective opinion of poster.
Service
Lowes Delivery Service
Cons
  • Customer service
Reason of review
Problem with delivery

Lowes Delivery Service Review

4.6
Details
Men from lowes delivered my appliances today,they were so nice and helpful,cant say enough good things about them.Thanks!
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Review
#909217 Review #909217 is a subjective opinion of poster.
Service
Lowes Delivery Service
Reason of review
Good customer service
4.5
Details
Got a call the night before our scheduled delivery claiming the delivery truck was involved in an accident and totaled. Sadly the news never picked that up. Holiday weekend too. Hmmmmm
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2 comments
Anonymous
#1202942

I worked there around this time. There actually was an accident.

So not only did we really lose a truck around the holiday, we had 2 injured workers. People need to stop assuming.

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Review
#875980 Review #875980 is a subjective opinion of poster.
Service
Lowes Delivery Service
Reason of review
Problem with delivery

Contact Lowes Customer Service

Mailing Address:
Lowe's Customer Care (CON8)
P.O. Box 1111
North Wilkesboro, North Carolina 28656
United States
Phone:
(800) 445-6937
All Lowes Contacts

Lowes Delivery Service Review

1.6
Details
Lowes does not deliver and install on time. Stove and dishwasher delivery a complete mess. Still have not received stove after a month, lost after being delivered to warehouse. DW installed after being lost twice. Corporate and local levels need new inventory control and a better level of customer service than the 3 Stooges variety. Disgusting. Going else where for needed refrigerator.
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Review
#673146 Review #673146 is a subjective opinion of poster.
Service
Lowes Delivery Service
Reason of review
Problem with delivery