State: Ohio Product: Lowes Door Installation Clear all filters (3 of 38 reviews match)
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Lowes in Springfield, Ohio - Installation nightmare

Been almost a month since I ordered my door. Have one guy that does all their installation, very expensive and seems like it's taking forever my door is in and still not installed it's going to be snowing before my door gets hung. Will never have a door installed by Lowe's ever again
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1 comment
Anonymous
#1587372

The problem is people who procrastinate and wait till fall to order doors and windows they want installed before winter. Both the manufacturing plants and installers have limits on what they can do. If you want products installed quicker, look for the slower seasons of the year rather that ordering when demand is the highest.

Review
#1387517 Review #1387517 is a subjective opinion of poster.
Service
Lowes Door Installation
Reason of review
Order processing issue
3.3
Details
I decided to go to Lowes for a garage door install. I thought going to a place like this would be fast quick and easy. I was promised a 15 day install date. I ordered and signed my contract in mid-October and was told 15 day completion. I as under a deadline to get...
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1 comment
Anonymous
#1430544

This is all because the door installer got paid half as much on this Lowe's job that he would have made if you had dealt with him directly. Only an idiot or a *** desperate door installer would agree with Lowe's to do installs for them and make half their normal profit.

Review
#1185497 Review #1185497 is a subjective opinion of poster.
Service
Lowes Door Installation
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

Lowes in Zanesville, Ohio - New inside and outer door

2.8
Details
1-8-17 went to order doors, waited forever found out installer quit. Waited some more, talked to manger said was looking for new installer. Finally hired one. Waited some more, first day he was to show up truck broke down. Waited some more. Second time showed up at wrong house but then did show up.went back to lowes to now to order doors, waited some more.first time to install doors he was in a wreck, no show. Second time to in stall said door was damaged, had to reorder. Third time to install said hardware was not there, we called lowes they said it was there, manager tried to call them with no answer, said he would call us back, he didn’t. It is now 1-27-18 and still no doors..
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Review
#1177726 Review #1177726 is a subjective opinion of poster.
Service
Lowes Door Installation
Cons
  • Any part of the complete lack of follow up or follow through
Reason of review
Poor customer service
Loss
$1700
Preferred solution
Let the company propose a solution
Tags
  • Lowe s Fails Customer

Contact Lowes Customer Service

Website:
www.lowes.com
Mailing Address:
P.O. Box 1111
North Wilkesboro, North Carolina 28656
United States
Phone:
(800) 445-6937
All Lowes Contacts

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