State: Ohio Product: Lowes Installation Clear all filters (5 of 215 reviews match)
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1.3
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Been waiting over 3 months to het our fence installed. Told we had to pay first which we did. They did deliver the fence had an installatin date if 8 /12/19 finally. My husband took a day off work nobody showed up or called. I called the project manager told him we...
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4 comments
OppositeDobermanPinscher
#1739108

I'm a Lowe's Fence Installer. When would you like it done? Jim 5280 Remodeling

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Review
#1621866 Review #1621866 is a subjective opinion of poster.
Service
Lowes Installation

Lowes - Installation Review from Lebanon, Ohio

1.0
Details
My dishwasher broke. Went to purchase new dishwasher at lowes on 8/ 9. Purchased and paid for installation to be installed on 8/12. No one showed up to install. A follow up call was made to lowes and the need was to wait and wait for follow up. We were told they could not install until sat. 8/15. A call was made to lowes at 1pm and i was told they should be here today. No one showed up but we received a call later in the day that the dishwasher could not be installed today. Unbelievable customer service. An absolute joke. I will be going back to lowes for a refund and purchase another dishwasher at another store.
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#683357 Review #683357 is a subjective opinion of poster.
Service
Lowes Installation
Reason of review
Poor customer service
Plumber raising cost of installing a water softener. We had an estimate from plumber that Lowes uses. Should have been $347 for unit, install the unit advertised at &168, plus a few parts and installation kit. They came up with $810. We cancelled our order. We...
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#531385 Review #531385 is a subjective opinion of poster.
Service
Lowes Installation

Lowes in Dayton, Ohio - *** customer service

I purchased a ceiling fan and a light to have installed in my kitchen. We bought them on Monday. The installed sales dept. called that day and said our installer would call by Wed. When I had no call on Wed., I tried to call into the dept. but was put on hold for 15 minutes without anyone ever answering the phone in the dept. Then Thursday morning I called the store again. A very nice young man said I should have gotten a call already and he would take care of it. Eight hours and no call later, I called again. This time the woman on the phone gave every excuse out there, first blaming the contractor and then blaming her co-worker in the office. At 9:42 p.m., I got a call from the contractor. He cannot install them until next Thursday--10 days after purchase. I should have just hired an electrician on my own, but I thought by setting it up at Lowe's I was saving myself some hassle. Clearly that is not the case!
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#428548 Review #428548 is a subjective opinion of poster.
Service
Lowes Installation
Lowes Window/Door Installation
My husband and I had all new windows & doors, puchased at Lowes and installed by Lowes, put in our home approximately 2 years ago. ALL of the windows have condensation, which leaks onto our window sills, and all are drafty. ALL of the doors have horrible drafts and...
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8 comments
Anonymous
#1173302

Try a professional installer next time. Installers at big box stores don't have the customer base to have their own business. That's why they rely on other sources to provide business.

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#385332 Review #385332 is a subjective opinion of poster.
Service
Lowes Installation
Loss
$9000
Tags
  • The Doors

Contact Lowes Customer Service

Mailing Address:
Lowe's Customer Care (CON8)
P.O. Box 1111
North Wilkesboro, North Carolina 28656
United States
Phone:
(800) 445-6937
All Lowes Contacts