State: Ohio Product: Lowes Kitchen Remodeling Clear all filters (1 of 27 reviews match)
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Resolved: Lowes in Cincinnati, Ohio - Shoddy Work Created Fire Hazard. Won't Complete Remodel

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Contracted for kitchen remodel. Lowes abandoned the contract and remodel when mistakes were discovered and repairs needed. Contacted Lowes President, Lowes Executive Customer Service, Local Building Inspector, BBB, and Ohio State Attorney General. VERBALLY, Lowes admitted mistakes. In writing, Lowes Central Production Dept is closing the case with no repairs to unsafe electrical. They have defaulted on contract by refusing to complete remodel, fix fire hazard, did not deliver one cabinet or install, etc.
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5 comments
Anonymous
#1661315

Any updates on the situation? We have similar issues where they delivered cream and brown countertops when we picked grey and white and are refusing to replace it, not to mention the 15 other numerous issues that have gone on with mis-measurements of cabinets and nickel and diming is for things they cannot provide that we have already paid for...

Anonymous
#1535272

Lowe's doesn't do remodels. They contract it out to local contractors.

You will actually need to sue the contractor.

Lowe's can and will weasel out of any and all liability for the work that has been done. Your attorney will figure that out pretty quickly.

Anonymous
#1535301
@Anonymous

Thank you, you're so right. I am now working with attorneys...

h.kitchener
#1534707

Contact an attorney and sue them. That's the only thing they will take seriously.

Anonymous
#1534730
@h.kitchener

Thank you. Working on that with advice from 2 firms.

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Review
#1323294 Review #1323294 is a subjective opinion of poster.
Service
Lowes Kitchen Remodeling
Reason of review
Damaged or defective

Contact Lowes Customer Service

Mailing Address:
Lowe's Customer Care (CON8)
P.O. Box 1111
North Wilkesboro, North Carolina 28656
United States
Phone:
(800) 445-6937
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