State: Ohio Product: Lowes Manager Clear all filters (7 of 292 reviews match)
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1.5
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I was at Lowe’s in Streetsboro late yesterday afternoon. Based on my experience, I totally understand why Lowe’s sales decline. I walked out their door, disapointed they didn’t want my $8,000! My intent was to purchase a new refrigerator, dishwasher, microwave, and...
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1 comment
Anonymous
#1594031

So you went to a "self-service home improvement center". never ASKED anyone for help, and then got pissed and went to another "self-service home improvement center" down the street.

All to save a few bucks over the local full service places.

Brilliant! Just....BRILLIANT!

Review
#1395440 Review #1395440 is a subjective opinion of poster.
Service
Lowes Manager
Reason of review
No customer service
Resolved
3.0
Details

Update by user Aug 21, 2018

Manager was able to locate a replacement (new) and delivered the new one in a short period. All parties are satisfied at this point.

Update by user Aug 07, 2018

I have been contacted by Lowe's corporate and they are working on a solution at this time. I also stopped in at the local store to get...

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Review
#1322913 Review #1322913 is a subjective opinion of poster.
Service
Lowes Manager
Cons
  • Customer service
Reason of review
Poor customer service
Loss
$988
Preferred solution
Deliver product or service ordered
Tags
  • customer servive

Lowes in Columbus, Ohio - Sunny, the worst staff member

1.3
Details
Yesterday, I attempted o return an auger I had purchased earlier that day and found it to be too large for my bathroom sink. I was yelled at repeatedly that it was against their store policy to return this item but there was no such policy. Corporate had to intervene to allow my return. This is the Georgesville Square store in Columbus, Ohio.
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Review
#1195644 Review #1195644 is a subjective opinion of poster.
Service
Lowes Manager
Reason of review
Poor customer service
I went to the Lowe's on Iverson Way in Charlotte, NC and this manager name Bob was very rude and disrespectful. I was trying to return some product and everyone acted as if I stole something but the funny thing is I had my receipt. A white customer who was in line in...
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1 comment
Anonymous
#833115

That's not fair. At my store we treat everybody equally. We think everyone is a shoplifter that way everyone is equally offended.

Review
#456878 Review #456878 is a subjective opinion of poster.
Service
Lowes Manager

Lowes will fire their workers unfairly!

A manager is in cahoots with the company to lie on a worker under him and cause him to lose his job 3 days before xmas and lose his insurance when he has epilepsy and now will lose his home and insurance to get his medicine that he desperately needs. This manager has joked around and kicked this worker and made fun of him because of his epilepsy but the worker did nothing to him. He called him the paint shaker, the floor cleaner because of his seizures. How can a company do this to a worker that has been with them for years. I don't see how the manager of that department can possibly live with what he has done to this guy. We have called around and there is a good chance we have a law suit. Would serve them right after what they have done. His dr. is amazed that this has happened. Anybody else out there had this problem with Lowes?
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6 comments
Anonymous
#397045

I guess this isn't a serious sight at all. Wouldn't surprise me at all for nice try, okay,ha ha, you are lying and 2 lilmaudes to be the manager or just a nut messing up this this thread.

What happened did happen enough said, we will be taking this to a further action.

Hope nothing like this happens to any of you. Goodbye!

Anonymous
#397042

matches, throats what? who , huh?

lilmaude
#397004

Hogwarts I would say you are probably correct and someone was just messing around. The one thing I don't need to do is lie.

It was an unjust firing and anybody else can think what they want. If it was you, I guess it would be different. The thing is, people should not be fired and put off their job for joking and especially when the manager has done it to this person.

My story didn't need to add up to anybody elses. We know what happened and so do several others that work at that store.

I think in the end they will come thru to tell about this manager and the Hr woman.

Just sad this stuff can happen to people. Was wondering if anyone else gets treated like this at Lowes?

lilmaude
#396969

The above comment about the stealing and hands shaking and things dropping into the pockets was Not made by me. Maybe the guilty manager has found this site.

Hmmmmm The HR at the Xenia store is a very unfair person. She has her picks in the store and that is the way it is. Its a shame that people can't go to work and make a living these days.

There is always a bad apple at every establishment it seems. They need to stop and think how they would feel if it was them or their family member.

lilmaude
#396902

ty for the info. I have let this person know to do what you have suggested. Hope something can be done for him.

Anonymous
#396862

Look up the Americans with Disabilities Act.

File a complaint with the local Equal Rights Commission.

Don't look to a lawyer, because they're only interested after the damage has been done, that's where their money comes from, a percentage of the damages.

Lowes leaders are incompetent, and their management is bottom of the barrel.

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Review
#283352 Review #283352 is a subjective opinion of poster.
Service
Lowes Manager
LOWE'S BLOWES Heads up to all Contractors, Lowes has once again ended its Loyalty discount for Contractors. Get this, spoke to a store manager and inquired as to why the discount was removed while they are advertising 5% of to consumers on their card, I was told that...
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8 comments
Anonymous
#653688

Here ya go guys. I'm not sure where the info is coming from but here ya go.

#1: Consumers get a 5% discount when they use their Lowes card.

#2: Contractors get 5% disount + deliveries for $20 + QSP for $2500 OR more(QSP stands for Quote Support Program). This typically takes about 5 minutes to get an answer. In reality, it usually takes just a few seconds. The extra time is for plugging in the info. I've only had one take longer than 2 seconds and it was a $50,000 wiring order.

#3: GSA: This is for government programs(schools, etc.) and is an ADDITIONAL 2% above and beyond the 5% for having a Lowes business account.

The discounts: What is really happening here is that Lowes does not have to pay Discover, AMEX, Visa, or Mastercard when you use any type of Lowes credit card. The savings is passed directly on to the customer.

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Review
#241680 Review #241680 is a subjective opinion of poster.
Service
Lowes Manager
Loss
$100
I purchased wood for a privacy fence in 2006. I notice this year the fence has started to produce holes. I've tried to resolve problem for three months with Lowes and the contractor that sold the wood to Lowes, Georgia Pacific. Lowes store manager at Columbus, Ohio...
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3 comments
Anonymous
#46859

so, you picked out the lumber with the knotholes and bought it, now you're upset because they fell out? perfect example of someone thinking they install something cuase they watch This old house every weekend. That is why contractors charge so much, they know how to do things like select the correct materials for the job, blame yourself not your local store, ***.

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Review
#130955 Review #130955 is a subjective opinion of poster.
Service
Lowes Manager

Contact Lowes Customer Service

Mailing Address:
Lowe's Customer Care (CON8)
P.O. Box 1111
North Wilkesboro, North Carolina 28656
United States
Phone:
(800) 445-6937
All Lowes Contacts