State: Ohio City: Stow Clear all filters (2 of 4788 reviews match)
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3.3
Details
I decided to go to Lowes for a garage door install. I thought going to a place like this would be fast quick and easy. I was promised a 15 day install date. I ordered and signed my contract in mid-October and was told 15 day completion. I as under a deadline to get...
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1 comment
Anonymous
#1430544

This is all because the door installer got paid half as much on this Lowe's job that he would have made if you had dealt with him directly. Only an idiot or a *** desperate door installer would agree with Lowe's to do installs for them and make half their normal profit.

Review
#1185497 Review #1185497 is a subjective opinion of poster.
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
1.6
Details
Do yourself a favor and go somewhere else. The scheduling is a nightmare, customer service clueless, installation guys rude and unprofessional and the length of time till you actually get your fence is ridiculous. Top dollar for *** service. The supplies are still...
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1 comment
LegitimateAntelope938
#1733303

I can understand your pain with the same store. I was promised a fence installation in Spring.

Fence finally installed July 1st. Lowes forgot to order the gate. It's now mid August and still no gate. They are holding me up from other projects I need to get done.

All I get are promises. Other customer.

projects are getting done and I keep being pushed to the back burner. Good luck!

Review
#1033293 Review #1033293 is a subjective opinion of poster.
Cons
  • Installation people
Reason of review
fence installation
Loss
$5000
Preferred solution
Full refund

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