State: Ohio City: Trotwood Clear all filters (2 of 4762 reviews match)
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3.2
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Update by user Jun 17, 2018

The local Lowes store was able to deliver on the 16th, apparently as an extra delivery for that day.

Update by user Jun 17, 2018

A short update. After filing a complain through their customer service, the store called me and - magically - the decking material did fit on their box truck and they...

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Review
#1281461 Review #1281461 is a subjective opinion of poster.
Cons
  • How they have handled this situation
  • Delivery service did not show up when scheduled
Reason of review
Problem with delivery
Loss
$1200
Preferred solution
Price reduction
1.0
Details
I had Lowe's quote LVT in one room (currently has carpet) and two bathrooms (both have linoleum). Lowe's contractor came out, took measurements, went through the scope of work, and provided us with a quote. SIX WEEKS later the product finally came in, the install was...
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Review
#1105413 Review #1105413 is a subjective opinion of poster.
Reason of review
Poor customer service
Loss
$3000
Preferred solution
Let the company propose a solution

Contact Lowes Customer Service

Mailing Address:
Lowe's Customer Care (CON8)
P.O. Box 1111
North Wilkesboro, North Carolina 28656
United States
Phone:
(800) 445-6937
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