State: Ohio City: Zanesville Clear all filters (3 of 4784 reviews match)
filters
State:
City:
Product:
Show
2.9
Details
Purchased a refrigerator with a 3 year so called extended warranty come to find out this extended warranty starts the day of purchase so in all actuality it’s only a 2 year extended warranty Lowe’s supplies no documentation on the extended warranty program to explain...
View full review
2 comments
Anonymous
#1660138

If you read the terms, it starts from day one because it is not just an extended warranty, it provides you with additional coverage and benefits that the manufacturer doesn’t provide. Such as, power surge coverage, food loss, rental reimbursement, and 50% rebate on maintenance products purchase for the refrigerator(this includes cleaning products and water filters).

Not fraud at all. In fact if you replace the water filter every 6 months at $50 a pop, you get $25 back, over three years that benefit alone pay for the warranty itself.

View more comments
Review
#1490667 Review #1490667 is a subjective opinion of poster.
Resolved
3.4
Details

Update by user Jul 06, 2018

There bringing me a new lawn mower

Original review posted by user Jul 05, 2018

I just picked up my John Deere mower that I bought on June 29 2018 Got it Home had a flat tire and a dead battery. You would think paying $1600 for a riding mower the tire shouldn’t been flat and have a dead very pissed
View full review
2 comments
Anonymous
#1516921

Lowe's does not assemble JD tractors. They aren't allowed to do so.

Instead an outside vendor comes in for assembly. So yes, they wouldn't have known.

Be content they're willing to come exchange. They normally won't do so if the items were originally picked up in store.

View more comments
Review
#1296368 Review #1296368 is a subjective opinion of poster.
Reason of review
Damaged or defective
2.8
Details
1-8-17 went to order doors, waited forever found out installer quit. Waited some more, talked to manger said was looking for new installer. Finally hired one. Waited some more, first day he was to show up truck broke down. Waited some more. Second time showed up at...
View full review
Review
#1177726 Review #1177726 is a subjective opinion of poster.
Cons
  • Any part of the complete lack of follow up or follow through
Reason of review
Poor customer service
Loss
$1700
Preferred solution
Let the company propose a solution
Tags
  • Lowe s Fails Customer

Contact Lowes Customer Service

Mailing Address:
Lowe's Customer Care (CON8)
P.O. Box 1111
North Wilkesboro, North Carolina 28656
United States
Phone:
(800) 445-6937
All Lowes Contacts

Latest Question

Lowes Questions