When I go into Lowes I feel like that place is what God used to design Purgatory. I'm a Senior woman, know how to fix things, but am a small customer, usually needing to spend $20 or less to fix something.
I think they hate women customers, hate everybody who isn't going to spend hundreds or thousands. Tired of getting sent to the far end of the store only to learn the thing I wanted was at the opposite end. They won't make eye contact, walk fast if they think you might want to ask a question. Today I wanted to buy rust stain remover for an old bathtub.
After a few guys dodged me, finally I went "hey you". Told the man what I wanted, he walked briskly off, I followed thinking he was going to take me to it. He went to 2 other men, asked them if they ever heard of it, much blank stares, looking off in distance. Nobody said, "I don't know but I'll find out for you, just a moment.
" Just acted like *** rude oafs. Imagine a huge store of that type not knowing about rust remover?
I finally said "Obviously you haven't a clue what I'm asking for'' and left. I'd like to write a letter to their regional mgr.