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3:55 PM (2 minutes ago)

to customercare

In November, Lowes installed a counter top in my kitchen. By July both seams were buckled and two other spots were already warped!!!

It looks like they installed wet fiber board under the counter top. Maybe they left it outside before installing in my kitchen. I have complained many times to different people there in Adrian. They often do not return my calls.

We paid over a thousand dollars for this and it lasted only a few months! Our last counter top lasted for twenty years and we were very careful with this one.

They are blaming us for water damage. Come on! Its a kitchen counter top and we used very little water on it. Nothing like the cheap top we had before that lasted two decades.

Product or Service Mentioned: Lowes Countertop Installation.

Reason of review: Bad quality.

Monetary Loss: $1200.

Preferred solution: Price reduction.

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