I ordered and payed for a toilet 4/18 and was told it would be ready 5/2/11. Somebody called me to tell me the toilet was ready only to call later that only part of the toilet was ready.
Since then I am getting excuses every time I call and yet my card has been charged and I have made first payment on the balance. Today I called and I am told the part might arrive at night but they don't know if installer is available tomorrow. With all the inconvenience, I would think they would treat my case with priority. This company needs to do better if it wants to keep customers.
Customer service seems to be very poor and people don't know what they are doing. I am really unhappy with this situation.
Monetary Loss: $453.