35425 Enchanted Pkwy S, Federal Way, WA 98003
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We had a consultation for a simple window install for 2 windows that had failed. The sales associate was really good at the job: wanted 2; ended up ordering 6.

Received the invoice and was actually OK with the price. However after talking to the installer and the Milgard rep; along with a few discrepancies on the itemized receipt; we pulled back and decided on just the 2 failing windows. Once we review the cost of that - we canceled the whole thing.

However we still needed to replace the failing windows. Contacted Milgard directly: they referred us to a certified installer.

they came out, measured everything and gave us 2 quotes: one with 6 windows and one with the 2 failed windows.

The quote for the 6 was $1400.00 lower then Lowes. the 2 failed windows was $600.00 lower then Lowes.

Lesson: go to the manufacture; they will send you to a certified installer that will not take you for a financial ride.

Product or Service Mentioned: Lowes Window Installation.

Reason of review: Pricing issue.

Lowes Cons: No acceptance of responsibility.

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