Not resolved
Customer service
Discounts and Special Offers
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Layout of Store
Price Affordability
Product or Service Quality
Value for money

we waited over 40 minutes to get one gallon of paint. There was one person in front of us, and we knew it was going to be a few minutes...

but dang, he had 3 gallons of paint and they did not match in color!!! The worse thing is that the man seemed very lethargic. He was so slow, and he didn't seem to care. We have always gone to Lowe's and will continue, but not in the paint area, unless someone else is there!!!

We have bought cabinets, appliances, tiles, and bathroom pieces there... Please hear our plea to get other help in the paint department!!!

Product or Service Mentioned: Lowes Paint Department.

Reason of review: Poor customer service.

Lowes Pros: Clean store.

Lowes Cons: Person working in the paint area and only one cashier.

Do You Have Something To Say ?
Write a review


You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment
Seattle, Washington, United States #1341628

Maybe go to a real paint store some time. If there are any still in business in your area since Lowe's, Home Depot, Menard's and such have driven them all out of business.

They all suck at customer service so why would they worry if you had to wait for your paint? Eventually you will come back to them after you find out they aren't any worse than anyone else.

Columbia, South Carolina, United States #1341384

Home Depot and Menard's sell paint.

You May Also Like