I had a quart of paint mixed at Lowe's. Checked out they put it in a plastic bag.
I got out of my car at home, grabbed the bag walked into my garage. The bag ripped. The can fell out.. you guessed it..
lid not secure paint went everywhere. I had black jeans on. They are now splattered in paint. I went thru 2 rolls of paper towels cleaning up the excess paint.
I went in and called the store where I purchased the paint. Asked for the manager, explained what had happened and his reply to me was "What do you want me to do about it?" I was amazed at his lack of concern. Not I am sorry Maam I will gladly replace your paint.
I am going to the store today with empty paint can in hand and sure hope that I experience better customer service than I had on the phone.
Product or Service Mentioned: Lowes Manager.
Monetary Loss: $60.