Not resolved
3.5
Details
Customer service
Discounts and Special Offers
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Layout of Store
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
1 comment

My Husband and i bought Paint yesterday at Lowes (2 Gallons).He painted all the Edges with the first Gallon and then used the second Gallon on the Walls.It was obvious once the Paint dried that it was not the same Color.No Problem,Things happen-so he went back to the Store and showed them the Pics but they would not reimburse him.He asked for a Manager and he told my Husband that he just needs to put on another Coat,of course he wasn't happy with that Answer.So the Manager basically told my Husband to leave.Here is what really made me mad:It's not about the 27 Dollar we spent on one Gallon,it's about the Customer Service that it should be about.We have been going to this Store for 10 Years- since it first opened and spent a lot of Money there.We had our Kitchen done there, two Bathrooms,all our Flooring,lots of Paint over the Years,Two Decks,bought Appliances there,Carpet,Flowers,etc...i can go on and on .It was really upsetting how my Husband was treated there,he is a calm Guy who doesn't just start Things.That Manager in that Store needs to be thought how to give good Customer Service to their Customers.We have never been treated like that in any Store!! I guess we will be going to Home Depot for now.

This person wrote the review because of not as described of paint from Lowes and attached a photo. Reviewer claimed that he or she wants Lowes to read this review and look into the issue (if any).

The author asks this business to immediately contact him/ her to briefly discuss his/ her negative experience with the company.

We collected other reviews about products and/or services offered by Lowes for you to read. This information may help you with your purchase decision.

Had an Experience with Lowes?

Write a review

Comments

Terms of Service
Post Comment
Cancel
Anonymous
#1335708

I take it you have never bothered to read the instructions printed on the paint can.It will tell you when using multiple cans to mix them together.

If you have ever watched paint being mixed various amount of colorant are added to the can and may be a very small amount and a few drops can make a difference.

The machines used for adding colorant are pretty good but it's possible to see a slight variation from one can to the next.Mixing the cans will give you an even color.

You May Also Like