Not resolved

Customer service was appalling.Tried to buy merchandise from two different stores.

One had no table so I called another store and asked if the table they had in stock could be sent to store closer to my home. I was told other store would have to pick it up. Called first store again and was told they couldn't do that. Then I was told they did not have the chairs I needed even though I was originally told they did.

Told to order on line, so I did. I received one defective chair.

Will attempt to get that resolved.Wish me luck.

Review about: Cascade Creek Patio Set.

I liked: Would rate zero stars if i could.

I didn't like: Staff incompetent, Terrible customer service.

Review #834994 is a subjective opinion of a user.

2.6
Price Affordability
Customer service
Discounts and Special Offers
Product or Service Quality
Diversity of Products or Services
Staff
Website
Exchange, Refund and Cancellation Policy
Value for money
Warranty
Reason of Review / Monetary Loss Damaged or defective / $100
Preferred solution Deliver product or service ordered

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dianergriffith50
Replace chair asap. Thank you
dianergriffith50
#1148921
Defective chair has bent rear leg

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