Lowes - Patio table and chairs

290 of 2636 Lowes reviews

Customer service was appalling.Tried to buy merchandise from two different stores.

One had no table so I called another store and asked if the table they had in stock could be sent to store closer to my home. I was told other store would have to pick it up. Called first store again and was told they couldn't do that. Then I was told they did not have the chairs I needed even though I was originally told they did.

Told to order on line, so I did. I received one defective chair.

Will attempt to get that resolved.Wish me luck.

This review is a subjective opinion of a user.
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Diversity of Products or Services
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Value for money
Exchange, Refund and Cancellation Policy
Price Affordability
Website
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Product or Service Quality
Discounts and Special Offers
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  • What I liked
    • Would rate zero stars if i could
  • What I disliked
    • Staff incompetent
    • Terrible customer service

Reason of review:
Damaged or defective
Preferred solution:
Deliver product or service ordered
Monetary loss:
$100
Product or service
Cascade Creek Patio Set
Review category
Supermarkets and Malls
review #834994 by

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dianergriffith50

Apr 23, 2016 #1148921

Defective chair has bent rear leg

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