Lowes - Patio table and chairs

Customer service was appalling.Tried to buy merchandise from two different stores.

One had no table so I called another store and asked if the table they had in stock could be sent to store closer to my home. I was told other store would have to pick it up. Called first store again and was told they couldn't do that. Then I was told they did not have the chairs I needed even though I was originally told they did.

Told to order on line, so I did. I received one defective chair.

Will attempt to get that resolved.Wish me luck.

This review is a subjective opinion of a user.
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More Review Details

Diversity of Products or Services
Product or Service Quality
Customer service
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Value for money
Price Affordability

  • What I liked
    • Would rate zero stars if i could
  • What I disliked
    • Staff incompetent
    • Terrible customer service

Reason of review:
Damaged or defective
Preferred solution:
Deliver product or service ordered
Monetary loss:
Product or service
Cascade Creek Patio Set
Review category
Supermarkets and Malls
review #834994 by

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