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Lowes responded with a contractor and their window department manager for an inspection of all the windows(from the inside). They did not look from the frame of the window outside. Right now they are planning to come back in May once the WI weather has warmed up to caulk the windows in channels that they feel the beetles are entering through. My understanding is that some of these channels are meant to be for drainage?

I continue to suck up a swarm of beetles each day as the sun warms the east and southern exterior windows.....

Am hopeful this will 'help' the problem but will wait and see.

This person wrote the review because of poor customer service at Lowes. Reviewer claimed that he or she wants Lowes to read this review and look into the issue (if any).

Author liked the most that staff came out to look at the windows. The author asks this business to immediately contact him/ her to briefly discuss his/ her negative experience with the company.

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