State: Pennsylvania Clear all filters (212 of 4838 reviews match)
filters
State:
City:
Show
Product:
Show

Upset in State College by Lowes

Went to the Lowe's in State College, PA. Requested assistance in the home and garden. Employee recommends a product that kills my grass (for up to one year). I talk with Lowe's and they turn it over to a collection agency that was so rude - i am glad the Home Depot has opened up across the street. Poor customer service. (Unfortunately, management was originally nice)- After waiting almost 2 months for some type of results, (after i called headquarters yesterday)they are willing to give me 100 for something that is going to cost over $700 to repair.
View full review
Review
#246066 Review #246066 is a subjective opinion of poster.

Do not buy carpet from Lowes, bad installers

I bought a new home and went to Lowes in Holmdel, NJ for many of the installations and purchases. First off the sales people on the floor told me I did not qualify to use a 10% coupon I had because I was buying a "custom order" product.I found out they were wrong and am battling to get a refund. Then the installers they sent to install my carpet were rude, installed seams poorly and hacked at the corners and along the moulding. (wished I could upload a picture here). When I complained I was told "too bad you ordered a white carpet seams never look right on those" and your moulding is interfering with the carpet laying right. Who are they kidding? I live in a development with 2000 homes in it, am I to believe everyone else is happy with carpeting looking chopped up along the moulding? Do yourself a favor and go to a local retailer who cares whether you are a happy customer or not and who hires and trains professionals rather than the 3rd party hacks Lowes contracts.
View full review
Review
#242217 Review #242217 is a subjective opinion of poster.
Lowes has blocked my Dr lic for too many returns....the only problem is....I've returned items maybe once or twice in a few years. I told the manager I've spent thousands of $ at his store and he just laughed and said he has contractors that complain all the...
View full review
5 comments
Anonymous
#366638

We have customers who bring in items in the Home Depot bag, with a Home depot label on it and tell us they got it at Lowe's. I told one customer that we didn't even sell what he swears he got here and he told me that he was going to ram that item in one of my orafices.

I called security and they made him leave.

Even with the wrong receipt, wrong bag and wrong company, I was still an *** and he was never going to shop with us again. GREAT, who wants to put up with hat again any way.

View more comments
Review
#237610 Review #237610 is a subjective opinion of poster.

Lowes in Harrisburg, Pennsylvania - My contractor was told I must have picked up the tub/surround!

I purchased a tub/surround for a rental home we own. I told them my contractor would pick it up. No problem...until he tried to pick it up. First they told him it wasn't in the computer. Couple of days later he went to pick it up again, nope, couldn't find it, I must have picked it up. (I was under the assumption that my guy had the items and work was under way). Couple of days later I get a message that lowes left wanting to know when we were picking up the tub/surround! So, now I'm blaming it on my contractor...nope...he goes over there again, they can't find it, I must have picked it up! So, this time he says "no" let's go look for it. He said they finally found it waaaay in the back, behind a bunch of stuff! So, we finally have the tub/surround, over a week later! I guess it's my fault, I have never made a purchase from this Lowes (Harrisburg, PA), that was correct. I think they must have a "secret" handshake, or code or something that I don't know. I am not a "total" incompetant, my husband and I renovate old houses, so I spend around $20,000/year, mostly at Home Depot. I renovated my own kitchen last year, and spent nearly $30,000. at HD. Everything was perfect, no problems, nothing back ordered. In future I will skip Lowes and just use Home Depot.
View full review
Review
#236607 Review #236607 is a subjective opinion of poster.
On October 18th I purchased brand new major appliances for my newly rehabbed kitchen from Lowe's: refrigerator, stove, dishwasher and microwave. Out of those four appliances, three have broken. A couple of months ago I had someone out to fix the dishwasher. The...
View full review
3 comments
Anonymous
#317421

We purchased a major brand refrigerator and dryer recently from Lowes thinking they were new products. But gives the problems we are having with both products we are convinced neither is a new products.

Both were manufactured one in 2002 and the other was manufactured in 2003. They were both sold as new, but we believe they are both refurbished because they are not functioning properly.

We have complained and complained, but have gotten little cooperation. We will not be buying another product from Lowes.

View more comments
Review
#235399 Review #235399 is a subjective opinion of poster.
Loss
$200

Lowes in Harrisburg, Pennsylvania - Didn't contact me for an estimate

I paid for a floor estimate and it took two week for them to call me. I had to call them and they jerked me around. The sub contractor after measuring the floor never supplied the estimate. I complained and then after a week of calling he said my mositure content was to high to install the floor. Why didn't the sub contractor call the day he proclaimed he found the problem. The reason is clear he was mad I complained about him. I asked for a new subcontractor. I asked Lowe's for the estimate since I paid for it and never received one. Very poor service from the Lowe's store manager flooring sales person and fly by night sub contractors.
View full review
Review
#235282 Review #235282 is a subjective opinion of poster.

Lowes in Philadelphia, Pennsylvania - Delivery

I was told last night that I would get a phone call about my delivery.I never got that call.It is now the next day .And they have the item i brought in stock.The store said some one would call by 9pm.I waitied till 10.00 pm now that is so worng.If you tell some one you going to call you should call so do i sit around all day and wait to see if they show up with it .Not good Lowes .My ref went I have now ref.So i went to your store .I didn't think thier be any problems.
View full review
Review
#235241 Review #235241 is a subjective opinion of poster.
Loss
$399

Lowes in Pittsburgh, Pennsylvania - Lowe's screwed me

I will never buy another product from Lowe's. I had a department manager lead me to believe he was a store manager with an attitude. They coukld not even get a delivery right, making me wait all day Saturday and when I called at 5 PM, I was told that I was not even on the delivery list although I was told in the moring trhat they will call me 20 minutes before delivery. I talked to the real store manager later on in person and I found he even had an attitude. When I suggested some sort of compensation, just a small one, his answer was I will deliver my product and then he will talk about some type of compensation. I will go across the street from now on to Home Depot and spend my money there.
View full review
3 comments
Anonymous
#520501

They screwed me to.I ordered a gas grill online to be delivered to my home parcel post and my bank card was charged for total and they have no record of my order in my account on line.I have sent two emails with a copy of my bank statement showing the lowes charge trying to get it straightened out with no replies yet I have paid for it .will never shop here again.

Anonymous
#276031

You both need spell check.And Joe, I hope you don't do any paperwork for your store. Do you have a period key on your board? I've been with Lowes 7 years and love my job!

Anonymous
#275191

That's funny because the lowes I work for will give away the hole store to make somone happy to the tune of whole palets worth of product for free call corprate they will give you whatever you want by the way the reasion the managers were probably in a bad mood is because they treat there managers like dirt and the line leval people like the *** under there shoes lowes is the worst company ON THIS PLANIT to work for

View more comments (2)
Review
#232724 Review #232724 is a subjective opinion of poster.

Lowes didnt read the constitution

We just recieved a memo about posting things online such as you tube and twitter and the like. they can kiss my ***. freedom baby freedom. this is what there worried about instead of the slave treatment that they dole out everyday to there employees who are pounding the cement making there 15 billion profit possible. *** you lowes. each employee should unionize or start stealing. there return policy promotes it. rock on red vests. im so sick of hearing about the thousands ready to take my job. that just makes me work hard enough to not get fired. and you wont have to take my job you can have it. i can find another dead end job
View full review
Review
#222143 Review #222143 is a subjective opinion of poster.

Lowes in Jefferson, Pennsylvania - Nationwide home. Wash PA RUDE. DISRESPECTFUL

iNSTALLERS 4 LOWES .THE MOST RUDE PERSON . TO ME .MY FAMILY.AND HIS OWN CREW. GOS BY THE NAME RICK. SNAKE IN THE GRASS .BAD BAD BAD BAD BA DBAD BAD BAD BAD BAD BAD BAD BAD ABADA BAD BAD BAD bad bad bad bad bad bad bad bad bad bad bad bad bad bad bad crook crook crook crook crook crook crook crook bad abd abd abd abd abd bad abad bad bad bad bad bad bad abd rud rude rude rude rude rude rude rude rude rude rude *** *** *** aas rude rude rude rude rude rude rude rude rude rude
View full review
Review
#212571 Review #212571 is a subjective opinion of poster.