(212 of 4838 reviews match)
Latest review first
Upset in State College by Lowes
Went to the Lowe's in State College, PA. Requested assistance in the home and garden. Employee recommends a product that kills my grass (for up to one year). I talk with Lowe's and they turn it over to a collection agency that was so rude - i am glad the Home Depot has opened up across the street. Poor customer service. (Unfortunately, management was originally nice)- After waiting almost 2 months for some type of results, (after i called headquarters yesterday)they are willing to give me 100 for something that is going to cost over $700 to repair.
Do not buy carpet from Lowes, bad installers
I bought a new home and went to Lowes in Holmdel, NJ for many of the installations and purchases. First off the sales people on the floor told me I did not qualify to use a 10% coupon I had because I was buying a "custom order" product.I found out they were wrong and am battling to get a refund. Then the installers they sent to install my carpet were rude, installed seams poorly and hacked at the corners and along the moulding. (wished I could upload a picture here). When I complained I was told "too bad you ordered a white carpet seams never look right on those" and your moulding is interfering with the carpet laying right. Who are they kidding? I live in a development with 2000 homes in it, am I to believe everyone else is happy with carpeting looking chopped up along the moulding? Do yourself a favor and go to a local retailer who cares whether you are a happy customer or not and who hires and trains professionals rather than the 3rd party hacks Lowes contracts.
Lowes has blocked my Dr lic for too many returns....the only problem is....I've returned items maybe once or twice in a few years. I told the manager I've spent thousands of $ at his store and he just laughed and said he has contractors that complain all the...
Lowes in Harrisburg, Pennsylvania - My contractor was told I must have picked up the tub/surround!
I purchased a tub/surround for a rental home we own. I told them my contractor would pick it up. No problem...until he tried to pick it up. First they told him it wasn't in the computer. Couple of days later he went to pick it up again, nope, couldn't find it, I must have picked it up. (I was under the assumption that my guy had the items and work was under way). Couple of days later I get a message that lowes left wanting to know when we were picking up the tub/surround! So, now I'm blaming it on my contractor...nope...he goes over there again, they can't find it, I must have picked it up! So, this time he says "no" let's go look for it. He said they finally found it waaaay in the back, behind a bunch of stuff! So, we finally have the tub/surround, over a week later! I guess it's my fault, I have never made a purchase from this Lowes (Harrisburg, PA), that was correct. I think they must have a "secret" handshake, or code or something that I don't know. I am not a "total" incompetant, my husband and I renovate old houses, so I spend around $20,000/year, mostly at Home Depot. I renovated my own kitchen last year, and spent nearly $30,000. at HD. Everything was perfect, no problems, nothing back ordered. In future I will skip Lowes and just use Home Depot.
On October 18th I purchased brand new major appliances for my newly rehabbed kitchen from Lowe's: refrigerator, stove, dishwasher and microwave. Out of those four appliances, three have broken. A couple of months ago I had someone out to fix the dishwasher. The...
Lowes in Harrisburg, Pennsylvania - Didn't contact me for an estimate
I paid for a floor estimate and it took two week for them to call me. I had to call them and they jerked me around. The sub contractor after measuring the floor never supplied the estimate. I complained and then after a week of calling he said my mositure content was to high to install the floor. Why didn't the sub contractor call the day he proclaimed he found the problem. The reason is clear he was mad I complained about him. I asked for a new subcontractor. I asked Lowe's for the estimate since I paid for it and never received one. Very poor service from the Lowe's store manager flooring sales person and fly by night sub contractors.
Lowes in Philadelphia, Pennsylvania - Delivery
I was told last night that I would get a phone call about my delivery.I never got that call.It is now the next day .And they have the item i brought in stock.The store said some one would call by 9pm.I waitied till 10.00 pm now that is so worng.If you tell some one you going to call you should call so do i sit around all day and wait to see if they show up with it .Not good Lowes .My ref went I have now ref.So i went to your store .I didn't think thier be any problems.
Lowes in Pittsburgh, Pennsylvania - Lowe's screwed me
I will never buy another product from Lowe's. I had a department manager lead me to believe he was a store manager with an attitude. They coukld not even get a delivery right, making me wait all day Saturday and when I called at 5 PM, I was told that I was not even on the delivery list although I was told in the moring trhat they will call me 20 minutes before delivery. I talked to the real store manager later on in person and I found he even had an attitude. When I suggested some sort of compensation, just a small one, his answer was I will deliver my product and then he will talk about some type of compensation. I will go across the street from now on to Home Depot and spend my money there.
Lowes didnt read the constitution
We just recieved a memo about posting things online such as you tube and twitter and the like. they can kiss my ***. freedom baby freedom. this is what there worried about instead of the slave treatment that they dole out everyday to there employees who are pounding the cement making there 15 billion profit possible. *** you lowes. each employee should unionize or start stealing. there return policy promotes it. rock on red vests. im so sick of hearing about the thousands ready to take my job. that just makes me work hard enough to not get fired. and you wont have to take my job you can have it. i can find another dead end job
Lowes in Jefferson, Pennsylvania - Nationwide home. Wash PA RUDE. DISRESPECTFUL
iNSTALLERS 4 LOWES .THE MOST RUDE PERSON . TO ME .MY FAMILY.AND HIS OWN CREW. GOS BY THE NAME RICK. SNAKE IN THE GRASS .BAD BAD BAD BAD BA DBAD BAD BAD BAD BAD BAD BAD BAD ABADA BAD BAD BAD bad bad bad bad bad bad bad bad bad bad bad bad bad bad bad crook crook crook crook crook crook crook crook bad abd abd abd abd abd bad abad bad bad bad bad bad bad abd rud rude rude rude rude rude rude rude rude rude rude *** *** *** aas rude rude rude rude rude rude rude rude rude rude
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