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2006 I got a Lowes Credit card and faithfully have paid it even paying more than minimum needed. Recently I went to Lowes to purchase tile to finish the renovation on my bathroom. To my surprise my account had been closed by the company. The reason according to a...
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6 comments
Anonymous
#675889

Bring wipes!!!!! Lowes is a FAMILY Store!!!

In fact, Lowes has wipes at the entrance... You should use them anyway!!!!

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Review
#161999 Review #161999 is a subjective opinion of poster.
Loss
$1300

Lowes in Philadelphia, Pennsylvania - Lousy product supplier

90% of the time i shop at lowes i can not find the product needed. it seems that they need more educated people too order the right products. if you are lucky too find what you need . you cannot find any of the accesories to go with it.i am talking about every day items. plus the store i deal with is the only supplier in the area. or i would shop other places. they drove out the other building suppliers. and now they cannot stock the right supplies. also do not even try to ask an employee a question. they do not have a clue as to what you are asking 60% of the time
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3 comments
Anonymous
#230165

Bill Lowes isnt the only person that sells poulan so its not their fault...yet another example of someone being ignorant about whats going on? People shop where the best service and prices are..so if any small business wants to compete then they have to be friendlier and have better prices.

and for your question about dept.

jobs..they have people in every dept and they are trained for that dept. It would be impossible for someone to know everything about every dept....but of course it sounds like you wouldnt need any help anyway because you obviously know everything!

Anonymous
#84521

Keep the local little guys in business!These major chains are here one day out the next. I agree, they should hire people that know what their selling.

The computers may be ordering what is selling but, someone has to be the buyer, whoever they are, they should keep quality in mind also.These stores claim to be here to service us. Why is there 40 employees walking around, why is there different department jobs???? Because they are hired to sell us what we need or there wouldnt be a need for them.I purchased 2 different pieces of outdoor power equipment from Lowes, a blower and a chain saw. The blower never started and the chainsaw was just plain dangerous.

Never go up into a tree with a poulan. Shop local service is great and they stand behind what they sell.

Anonymous
#84162

The computer automatically orders stock when it runs out. What exactly was it you were looking for...the truth be known it probably wasnt an everyday item...and most times its the customer that is uneducated or just misinformed about what they are doing and they blame it on the worker for not agreeing with what they think they need! I shop there all the time and I'm never surprised at how ignorant some people are and how they act because an item is out or the employee doesnt know exactly what they need...but yet they dont even know what they need.

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#160077 Review #160077 is a subjective opinion of poster.
Had a tile floor installed by Lowes and the installation was very bad. Lowes gave us a very hard time to fix the problem and after one year they refunded some of our money. Numerous tiles were not level, grout was not installed correct and some tiles are loose. Make...
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10 comments
Anonymous
#412911

maybe someone needs to figure out that a company like Lowe's is not set up to do jobs right. They are not accountable for their subs the way a local store is. www.chooseacoop.com

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#160008 Review #160008 is a subjective opinion of poster.
Loss
$25000
lowes is worthless, filled with liars, not knowledgeable ,,,twice i bought appliances for two homes,twice the same saleperson made a mistake,lowes did nothing to help,first time wrong style microwave to fit cabinets,that total sale was $3100.00,second time sold me...
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11 comments
Anonymous
#365460

Come on seriously I love talking to a person at Lowes . They have great employees and great installers.

Have you ever tried to get an install Through HDepot comeon that is a joke in its self ...... I like a store where I can speak to a person with any ?s not a warehouse who says you have to call 1800 #s to get help Lowes fixes any issues right away Thanks Lowes Love it there

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#150222 Review #150222 is a subjective opinion of poster.
I bought a Bosch dishwasher on Aug. 29 from Lowe's #553 in Pottsville, PA. The salesman, Robert Longenberger, told me they had 36 units in stock at the distribution center and they would deliver the next day. Later that afternoon, the store called and told me it...
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3 comments
Anonymous
#776548

follow up to original post

-- after another 2 weeks of "oh, we'll have it to you in a couple of days" -- I finally went to Sears, bought the same DW (for about $150 LESS), and it was in my kitchen 2 days later. I went to Lowe's to get my money back -- note that this took OVER A MONTH -- and ONLY THEN, they told me, "oh, that's a special order dishwasher, we don't have them in stock." If Mr.

Longenberger would had TOLD ME THE TRUTH the first time, it would have saved everybody a lot of aggravation.

@Lowes employee: 1. I paid for delivery AND installation. 2.

Maybe your store is great. It's not in my area. And the people at The Home Depot half a mile away from the local Lowe's (note the correct spelling of the company name) DO go out of their way to please their customers.

@Anonymous: The First Amendment does entitle me to bash Lowe's as a company, just as it guarantees you the right to whine about me doing so. If they are that overwhelmed with delivery orders -- and knowing both the area and the economy, I seriously doubt it -- they need to hire more delivery drivers.

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#134483 Review #134483 is a subjective opinion of poster.
Loss
$698
I worked at Lowes in Hanover Pa. and I discovered what the Manager was doing and I caught the man picking up the appliances that Lowes said were damaged. Most were all Ok and this other company sold the appliances. I also caught another employee stealing items out thru...
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5 comments
Anonymous
#154317

You're an ***. I work at the Lowes in Hanover and I have never heard of anything "crooked" being done by any of the managers.

I've been there more than 3 years. Corey's pretty cool and he's done his job better than most would as far as I have seen.

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#133616 Review #133616 is a subjective opinion of poster.
Loss
$500
After I paid for my items on line, the cashier went into my cart and took out my 2 yr old son's jacket shooked it infront of other clients and over checked my cart in a accusatory way. I complained to the manager she laughed. I sent a letter requesting...
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9 comments
Anonymous
#754237

I can see why you felt that you were profiled, and felt insulted. But you took it too far by "requesting that your money be reimbursed".

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#123977 Review #123977 is a subjective opinion of poster.
I had a quart of paint mixed at Lowe's. Checked out they put it in a plastic bag. I got out of my car at home, grabbed the bag walked into my garage. The bag ripped. The can fell out.. you guessed it.. lid not secure paint went everywhere. I had black jeans on....
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6 comments
Anonymous
#62073

It was a quart can of paint not a gallon and LOWES put it in the bag why wouldn't I think I could carry it in the freaking bag. LOWEs did not secure the lid after they mixed it.

Really? I am guessing you are the *** manager I talked to.

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#121762 Review #121762 is a subjective opinion of poster.
Loss
$60
Promised an in-store rebate to have a dishwasher delivered, Lowes in Oaks, PA, will not honor the $75.00 rebate because we also had the dishwasher installed. They claim that it was not delivered, it was installed, a seperate and additional charge (which we also paid)....
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15 comments
Anonymous
#704940

My contact info is below. I'm bringing claims.

Jos. Santoli, Esq

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#121263 Review #121263 is a subjective opinion of poster.

Lowes in Scranton, Pennsylvania - Grill was scratched and dented.

Saturday morning we went to bye a grill at Lowes because we saw the add for free delivery and pick-up. Then we were told there was a $65. charge because it was not an appliance . I cook on it, hence it is an appliance. Any way they asked us when to deliver it, we said Tues afternoon, it came in the morning, I was not home yet. Then I saw the old grill they said they would take it but it was still there. They came the next day for that. Then I saw our grill with a scratch and dent. We wrote to feed back and never heard anything.
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#119629 Review #119629 is a subjective opinion of poster.