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Lowes in Harrisburg, Pennsylvania - Rude Angry Employee

2.0
Details
Marsha in the blinds dept seems to need an attitude adjustment. She is not very helpful and used profanity in front of customers
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Review
#1245467 Review #1245467 is a subjective opinion of poster.
Reason of review
Poor customer service
The Hamburg, Pa store needs to open thier lumber aisle. I was there Friday at 4ish, it was closed. Came back at 6:30 or so and it was still closed. Went there Sunday morning and it was still closed. Parked my cart with other items in it and left. Tried 3 times to spend...
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3 comments
Anonymous
#1467897

Menards will get to PA eventually and you will find out what you have been missing in a home center.

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Review
#1238556 Review #1238556 is a subjective opinion of poster.
Reason of review
Poor customer service
1.0
Details
I texted lowes coperate to see if locations would cut a key fob I purchased online through a vendor. After multiple bot responses thenext day I was told all locations could cut the key I purchased else where. I go to my local store employee has no idea tries to get a...
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2 comments
Anonymous
#1452155

Why would any store cut a key they aren't selling? What if it gets cut wrong?

You will want them to replace a blank they didn't even sell you and make a profit from. Do the right thing and buy the key from someone who will cut it and guarantee the cut rather that buying a cheap knock off on the internet and expecting someone else to take responsibility for the cut.

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Review
#1219054 Review #1219054 is a subjective opinion of poster.
Reason of review
Poor customer service
3.2
Details
We purchased a Samsung kitchen appliance suite back in June of 2017. There was a $300 rebate offer, which we qualified for. After two months of waiting for the rebate, we called them multiple times and were told it was being processed. We checked on line and it says it...
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3 comments
Anonymous
#1576008

They did the same thing to us. Once we got a physical card it was bogus! I will never buy another product from them again.

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Review
#1200798 Review #1200798 is a subjective opinion of poster.
Cons
  • Rebate card arrived and was expired
Reason of review
Rebate is a scam
Loss
$300
Preferred solution
Let the company propose a solution
Tags
  • rebate rip off
  • Rebate Failure
  • Rebate Program
1.0
Details
Never buy from lows on line I purchased items from lows on line and when they came wrong once called customer service instead of helping he was giving me the run around to travel about 30 miles to a another location to exchange the items even though I knew that store...
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1 comment
Anonymous
#1436496

As a Lowe's employee, we agree. Don't buy online. Our software for online fulfillment is garbage and we really don't have any way to make it better for you.

Review
#1189121 Review #1189121 is a subjective opinion of poster.
Pros
  • On line application
Cons
  • Customer service
Reason of review
Order processing issue
What is the store policy on bringing dogs into the store? Everytime we are in there someone has their pet dog along. This is not Petco!!! Leave them at home!
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3 comments
Anonymous
#1433375

You know the funny part about the OP’s whine fest? Every time I see an pet in a store I see people flock to it to give it a petting.

Animals by their very presence can have an uplifting effect on people’s moods and change a *** attitude around. We can see you didn’t pet the animal by your attitude. Lowe’s isn’t a grocery store so the ONLY issue is your pisspoor complaint. Get over yourself buddy!!

It’s better to have them bring the animal inside then leave it to get stolen of killed by overheating. What is also obvious is you don’t like animals. YOU think they are lesser creatures and YOU think you are better then them. Typical of the American thought process.

Was a employee petting the animal instead of assisting YOU? I have had many animals in my store(electronics) and as stated by another person, I would rather have a giant dog in my store then peoples children. You have to watch a animal closely. I wish parents would watch their kids as well as the people watch their animals.

If a dog urinated on my floor it wasn’t as big of a deal as say some parent letting their three hellions run around breaking items. The pet owner would apologize, we have a good laugh, pet owner cleans up the mess. Do you think the parents of those children have EVER paid for what their children have broken or stolen? No, the parents blame the business because their children are running rampant around the store.

As if the parents will listen even 25% of what the pet owner does. Lighten up jerk, it’s a animal and not a bazooka. Just stop. You’re embarrassing yourself.

Intolerance even over a simple pet is way too much. Save that anger until you really need it and stop bashing people who are MORE responsible then 80% of the parents out there. The pet owners are more responsible then you for one simple fact. They didn’t come on a site and bash a company for trying to cater to everyone.

Are you going to tell us next which colored people are allowed to enter the store while YOU are there next?

Perhaps you will swing your giant club of ignorance at women in hardware stores as well. Fascist.

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Review
#1187858 Review #1187858 is a subjective opinion of poster.
The female at the self checkout was so unbelievably rude, I left the store not sure I ever wanted to shop at Lowe's again. I picked up 2 items and proceeded to the self checkout. After scanning them they were more expensive than I wanted to pay. (The price under them...
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1 comment
Anonymous
#1430547

you were probably the 20th person that day that couldn't follow the on-screen directions. I'd be pretty rude too. And probably the 100th person that tried to price switch an item.

Review
#1185867 Review #1185867 is a subjective opinion of poster.
Reason of review
Poor customer service
3.2
Details
I purchased an LG front load washer that did not drain all of the water at the end of the wash so Lowe's replaced it as it was within 30 days. The contractor delivered the new washer but evidently did not connect something correctly because water poured from the back...
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Review
#1170375 Review #1170375 is a subjective opinion of poster.
Pros
  • Price
Cons
  • Uncertain delivery time
  • Delivery people not showing up
Reason of review
Problem with delivery
Preferred solution
Let the company propose a solution
Tags
  • Lowes Free Delivery
2.5
Details
Lowes sold us a samsung washing machine knowing that they were being recalled and then would not honor their promise to pay half for our replacement washer after samsung paid their portion. They had a very rude person call me who was not familiar with the deal the...
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Review
#1170182 Review #1170182 is a subjective opinion of poster.
Cons
  • You went back on our agreement
Reason of review
Poor customer service
Loss
$250
Preferred solution
Let the company propose a solution
Tags
  • Samsung Washer Recalled
1.6
Details
I had lowes of scott township put a kitchen floor in. After 3 months i noticed bubbles. I called it took 3 months to have them put in a new floor. Had no clue why this happened. Well a couple of months after this one was installed it happened again but worse!! I called...
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Review
#1118728 Review #1118728 is a subjective opinion of poster.
Reason of review
Bad quality