State: Pennsylvania Clear all filters (213 of 4838 reviews match)
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I worked at lowes in willow gro e, pa under hostile work conditions. I was injured there, called racist names, and other. While there two garden store cashiers were sharing customer information and talki g about a party of {{Redacted}}. Customers were made fun of...
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1 comment
Anonymous
#1510722

Did you report this to the corporate office? I would.

they have a process for sensitive issues dealing with racism and harassment. Customer or employee...

no one should have to put up with that. Not saying that it could possibly resolve your issue, but it would be documented so if it is sent to the CEO they will be in trouble.

Review
#1280860 Review #1280860 is a subjective opinion of poster.
Reason of review
Work Experience or Job Application
2.7
Details
Lowe’s seems to only employ condescending {{Redacted}} I asked to see the refrigerator water filters, you know, point me in the right direction, when old retiree that apparently didn’t save for retirement and now has to work asked what make and model. I replied I...
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2 comments
Anonymous
#1493101

You'd be surprised how many {{REDACTED}} buy the wrong product, tear the package apart and return that filter they knew was the right one when they saw it. They did the correct thing by asking what make and model you had so they could get you the correct filter. Seems like they were there to be helpful but you were being the *** in not appreciating what they were trying to do for you.

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Review
#1270298 Review #1270298 is a subjective opinion of poster.
Reason of review
Poor customer service

Lowes in Mill Hall, Pennsylvania - Vinyl fence rip off

2.3
Details
BOUGHT A VINYL FENCE FROM LOWES IN MILL HALL PA 1 1/2 YEARS AGO. WIND BLEW OUT ONE SECTION LAST WEEK AND LOWES WON'T FIX IT SINCE LABOR IS ONLY WARRANTED FOR A YEAR. WHAT A LOAD OF CRAP FOR WHAT I PAID !! CALLED FENCING COMPANY AND THEY WON'T FIX IT, NOT THEIR FAULT !! LOWES SUCKS !!!
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Review
#1250086 Review #1250086 is a subjective opinion of poster.
Reason of review
Bad quality

Lowes in Harrisburg, Pennsylvania - Rude Angry Employee

2.0
Details
Marsha in the blinds dept seems to need an attitude adjustment. She is not very helpful and used profanity in front of customers
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Review
#1245467 Review #1245467 is a subjective opinion of poster.
Reason of review
Poor customer service
2.5
Details
Lowes sold us a samsung washing machine knowing that they were being recalled and then would not honor their promise to pay half for our replacement washer after samsung paid their portion. They had a very rude person call me who was not familiar with the deal the...
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Review
#1170182 Review #1170182 is a subjective opinion of poster.
Cons
  • You went back on our agreement
Reason of review
Poor customer service
Loss
$250
Preferred solution
Let the company propose a solution
Tags
  • Samsung Washer Recalled
1.0
Details
Never buy from lows on line I purchased items from lows on line and when they came wrong once called customer service instead of helping he was giving me the run around to travel about 30 miles to a another location to exchange the items even though I knew that store...
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1 comment
Anonymous
#1436496

As a Lowe's employee, we agree. Don't buy online. Our software for online fulfillment is garbage and we really don't have any way to make it better for you.

Review
#1189121 Review #1189121 is a subjective opinion of poster.
Pros
  • On line application
Cons
  • Customer service
Reason of review
Order processing issue
3.2
Details
I purchased an LG front load washer that did not drain all of the water at the end of the wash so Lowe's replaced it as it was within 30 days. The contractor delivered the new washer but evidently did not connect something correctly because water poured from the back...
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Review
#1170375 Review #1170375 is a subjective opinion of poster.
Pros
  • Price
Cons
  • Delivery people not showing up
  • Uncertain delivery time
Reason of review
Problem with delivery
Preferred solution
Let the company propose a solution
Tags
  • Lowes Free Delivery
Resolved
2.0
Details

Update by user Jul 22, 2017

Fridge was delivered just before 9pm on 7/21/17. One day after delivery date.

I was told several delivery drivers and a manager quit so most deliveries are being rescheduled. Had they at least called me and explained rather than not call/not show at all I would of been...

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Review
#1077074 Review #1077074 is a subjective opinion of poster.
Cons
  • Lack of delivering product i paid for
  • Lack of calling us to confirm or change delivery
Reason of review
Delivery issue, poor customer service
Preferred solution
Let the company propose a solution
The Hamburg, Pa store needs to open thier lumber aisle. I was there Friday at 4ish, it was closed. Came back at 6:30 or so and it was still closed. Went there Sunday morning and it was still closed. Parked my cart with other items in it and left. Tried 3 times to spend...
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3 comments
Anonymous
#1467897

Menards will get to PA eventually and you will find out what you have been missing in a home center.

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Review
#1238556 Review #1238556 is a subjective opinion of poster.
Reason of review
Poor customer service
1.6
Details
I had lowes of scott township put a kitchen floor in. After 3 months i noticed bubbles. I called it took 3 months to have them put in a new floor. Had no clue why this happened. Well a couple of months after this one was installed it happened again but worse!! I called...
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Review
#1118728 Review #1118728 is a subjective opinion of poster.
Reason of review
Bad quality