State: Pennsylvania Clear all filters (190 of 4685 reviews match)
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1.2
Details
DO NOT DO THIS, I repeat do not let lowes installers touch your fence. they are the worst. they screwed us over so bad we had to go through corporate headquaters just to try and get this 150ft. of special order fence installed.Gigantic hassle.Special order fence came...
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1 comment
h.kitchener
#1734652

All these big box stores like Lowe's use self-employed outside contractors to do things like fence installation and other construction projects. Therein lies the problem: Lowe...

Review
#1627116 Review #1627116 is a subjective opinion of poster.
Reason of review
Poor customer service
1.0
Details
Went to Willow grove store for propane tank refill the cashier told us they had no propane and to go shop at Walmart I met 2 other customers outside with the same issue. This is the summer grilling season and they have been out of propane for days all three of us left...
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1 comment
Anonymous
#1723378

The propane suppliers deliver on route that may be once or twice a week. There is only so much they can deliver on each visit. Not much a store can do but wait for the next de...

Review
#1603898 Review #1603898 is a subjective opinion of poster.
Pros
  • Shopping
Cons
  • Bad service
Tags
  • long time customer
1.0
Details
Worst extended warranty never buy it half the stuff you try and get fixed they won’t.Total liars and please note I do love the store but the warranty is from another company that won’t honor mething little like a flat tire
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1 comment
Anonymous
#1721667

People rarely need to use the extended service plans they purchase. You have obviously made use of more than one if they have taken care of half of your claims. And since they...

Review
#1599021 Review #1599021 is a subjective opinion of poster.
Reason of review
Warranty issue
1.0
Details
Lowes - Carpet Nightmare
If you have lots of time and money to waste, in addition to not being bothered by the plethora of issues that will result from your install I encourage you to purchase from Lowe’s. I ordered beautiful carpet from Lowe’s and the fourth installation team from the...
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2 comments
Anonymous
#1713619

For every person complaining about Lowes that is heading to Home Depot there is one complaining about Home Depot and heading to Lowes.

Review
#1580868 Review #1580868 is a subjective opinion of poster.
Cons
  • Low quality
  • Have never had worse
  • Lack of professionalism
Reason of review
Damaged or defective
Loss
$1000
Preferred solution
Price reduction
Tags
  • The Work
  • Bad Customer Service And Delivery

Lowes in Millcreek, Pennsylvania - Porcelain floor falling apart

Tile grout cracking and moving. Installation was 2017 from Lake front Flooring in Erie Pa. Rep from lake front flooring said Lowes grout was an interior product, before they left he said would be in contact. that was in march of 19. went to Lowes and they said grout was not the problem and they will contact Installer. No response. Called Lowes back and they said call corporate, I did. Corporate said a work order needed. thats where im at. After 7200 investment from Lowes with a result of a big runaround. I have built two houses using lowes and this is what you get A huge buyer beware
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Review
#1557207 Review #1557207 is a subjective opinion of poster.
2.7
Details
if i could i would give less then 1 star. They are TERRIBLE!!!!! worst worst worst services ever. Between the incompetence of their customer service, to the totally careless of the store (the Aramingo store in Philadelphia) to end to their delivery service, where they...
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Review
#1546984 Review #1546984 is a subjective opinion of poster.
Cons
  • Poor or nonexistent customer service clerk beyond disrespectful
  • Unbelievably poor service
Reason of review
Poor customer service
Preferred solution
Price reduction
Tags
  • Unprofessional Staff
  • Dismissive To Customers
3.8
Details
I purchased a Samsung refrigerator and the 5 year warranty from Lowe’s. The refrigerator had been returned without use and placed in scratch and dent section due to a few scratches near door handles. The sale sign said “ no issues “ and because it had never been used...
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2 comments
Anonymous
#1683737

Yes, the next Tim e you purchase a product take time to read the warranty BEFORE you purchase the product. Many consumer products have warranties that cover the product for re...

Review
#1529517 Review #1529517 is a subjective opinion of poster.

Lowes in Warren, Pennsylvania - Zero support with poor installation of vinyl siding.

1.5
Details
Contacted Lowe's about siding falling off after less than 4 years but got nothing but a runaround. They are no help in fixing the problem.
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Review
#1415732 Review #1415732 is a subjective opinion of poster.
Reason of review
Damaged or defective
Loss
$12000
Preferred solution
Deliver product or service ordered
Tags
  • Contractor Errors
1.4
Details
Lowes - Lowe's don't price match their own company price
Lowes - Lowe's don't price match their own company price
I bought a light fixture at Lowe's in Northeast for $99.99 and they sent me to the other Lowe's in Warrington because I needed two of them. I had to travel 15 miles and cashier charged be $30 more. So I showed the receipt for the exact same light I purchased at other...
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Review
#1399950 Review #1399950 is a subjective opinion of poster.
Product
Reason of review
Pricing issue

Contact Lowes Customer Service

Mailing Address:
Lowe's Customer Care (CON8)
P.O. Box 1111
North Wilkesboro, North Carolina 28656
United States
Phone:
(800) 445-6937
All Lowes Contacts

Latest Question

Lowes Questions
1.0
Details
Lost over 300 in frozen and perishable food. Manager of Morgantown lowes couldn't care less. Kinda of a *** to us.
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1 comment
Anonymous
#1592159

You leave out a lot of detail. Exactly how did you loose $300 in frozen food? What was the reason for the delay? Was it because the manufacturer didn't deliver the refrigerato...

Review
#1393384 Review #1393384 is a subjective opinion of poster.
Reason of review
Poor customer service