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Lowes review - Carpet Nightmare
If you have lots of time and money to waste, in addition to not being bothered by the plethora of issues that will result from your install I encourage you to purchase from Lowe’s. I ordered beautiful carpet from Lowe’s and the fourth installation team from the...
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2 comments
Anonymous
#1713619

For every person complaining about Lowes that is heading to Home Depot there is one complaining about Home Depot and heading to Lowes.

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Review
#1580868 Review #1580868 is a subjective opinion of poster.
Service
Lowes Carpet Installation
Cons
  • Low quality
  • Have never had worse
  • Lack of professionalism
Reason of review
Damaged or defective
Loss
$1000
Preferred solution
Price reduction
Tags
  • The Work
  • Bad Customer Service And Delivery

Lowes review in Warrington, Pennsylvania: Lowe's don't price match their own company price

1.4
Details
Lowes review - Lowe's don't price match their own company price
Lowes review - Lowe's don't price match their own company price
I bought a light fixture at Lowe's in Northeast for $99.99 and they sent me to the other Lowe's in Warrington because I needed two of them. I had to travel 15 miles and cashier charged be $30 more. So I showed the receipt for the exact same light I purchased at other store. I even showed her the picture of the sample light on display with $99.99 price tag on. They said they Lowe's don't price match even with their own company prices. I couldn't believe what I heard. They wouldn't even bothered to call supervisor. I had to pay $129.99 + tax for the 2nd light..
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Review
#1399950 Review #1399950 is a subjective opinion of poster.
Product
Lights
Reason of review
Pricing issue

Lowes review in Matamoras, Pennsylvania: 2 months and still no countertops!!!

3.2
Details
Lowes review - 2 months and still no countertops!!!
I ordered kitchen cabinets and granite counters on May 30th. I picked out the granite around the 2nd week in June. They came to make the template the week after. Lowe's called me the next day to say the price would be over $700 more than I paid. I asked why and he said the template came out different than what we ordered. The Lowe’s associate did all of the design and measurements so there was no reason for it to be off, I purchased the entire kitchen plus cabinets at the same time. I got everything through Lowe's and I had nothing to do with measuring or set up. I even brought my contractor in to talk to the designer. I told them it wasn't my fault they made a mistake, it went on what you designed and if she measured wrong that didn't have anything to do with me. I ordered them because they were affordable and now he was saying they were going to cost 33% MORE than I was told!! That's a HUGE mistake and difference in price. So he said he would talk to a manager and get back to me. I heard nothing for a week so I call back. They decide to have a new template done. Fine but I'm not paying. Then I heard nothing else for a week. I call again last Friday and the manager was familiar with the problem and said she would call the fabricators and have us rushed because I have no kitchen and I've been doing dishes in my BATHTUB. The fabricators call today and said she can't get us in til the end of NEXT WEEK!! this has been the most horrible experience I've had during my renovation. I have two kids home, we eat out almost every night because we can't wash dishes and have no running water except in the bathroom and it's going to be a MONTH living like this. It's costing me a fortune not to mention the stress two months after I paid all I keep hearing is next week, next week. I have called & texted SO MANY TIMES. This is INSANE!!!!!! Someone DO SOMETHING
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Review
#1307626 Review #1307626 is a subjective opinion of poster.
Product
Cabinet
Reason of review
Order processing issue

Lowes review in Pittsburgh, Pennsylvania: Heartland Shed

2.7
Details
Lowes review - Heartland Shed
I couldn't agree with the other review more. Working with Lowes and Heartland has been *** Lowes charged us for the work prior to it being done. The installer canceled several times. The manager came out and promised us a free ramp installation for our hassle, but he never gave the installer the material. When we called abouy the ramp, they scheduled a time to come and did not show. I also just found a nail sticking through the door. In addition, the rood on the shed leaks.
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Review
#1304130 Review #1304130 is a subjective opinion of poster.
Service
Lowes Shed Installation
Reason of review
Poor customer service

Lowes review in Edwardsville, Pennsylvania: $8000.00 Heating/AC Not Happy!

Lowes review - $8000.00 Heating/AC Not Happy!
Lowes review - $8000.00 Heating/AC Not Happy!
Heating/AC unit installed by Monk's through Lowe's contract about 10/14. AC worked fine in beginning but now runs almost continuously without providing much in the way of cooling. Takes all day to bring temp down to 74 and seems to run slower, less efficient at night. Called Monk's last year and they just paid no attention whatever to complaint. No call back, no service. Lowe's just passes the buck to Monk's so it looks like a vicious circle. Also don't think much of heat pump base they built. Pictures are of the base of heat pump outside house. They (Monk's) had a problem in the beginning of installation which they fixed but service after, in my opinion, was sadly lacking!Sad
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2 comments
Anonymous
#1490806

Chances are very good that the original installer doesn't work for Lowe's anymore and is not responsible for it. The box stores go through installers like crazy because the installers eventually figure out that they are making about half as much money working through the box stores as they would if they weren't. They actually end up making about 40% of what they could because the box stores end up taking the rest for themselves.

Machele
#1490343

Your solution is to have a local plumbing and heating firm take a look at it. That's the bottom line.

I learned long ago to NOT have anything done thru a big box store like Home Depot, Lowe's, etc. because you know nothing about the contractors they hire and, as in your situation everyone denies responsibility for poor work.

Best always to hire a local company that is in business for itself and relies on doing good work in order to stay in business. As around if you need to in order to find a good HVAC company.

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Review
#1267297 Review #1267297 is a subjective opinion of poster.
Service
Lowes Air Conditioner Installation
Reason of review
Bad quality
Loss
$7966
Preferred solution
Let the company propose a solution

Lowes review in Du Bois, Pennsylvania: Rescue it

3.5
Details
Lowes review - Rescue it
Lowes review - Rescue it
Bought several cans, wish I hadn't ! Within in 6 months it started to peel . Some came off in big sheets, now the front porch is blistering up, looks like bubbling, now it's peeling too, in huge pieces.Company said they'd refund me price of can....what about the labor ?? Please don't buy this ! Now I have to scrap all this off, money and time wasted on a product that didn't hold up. And PLEASE I need included in the lawsuit ! I not only this this to front porch but back deck, steps ect....Very disappointed in this product.Do NOT buy this product ! I want to be included in the lawsuit !
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1 comment
Anonymous
#1189571

Lowes wouldn't do anything, told to contact mfg.

Review
#871834 Review #871834 is a subjective opinion of poster.
Product
Olympic Paint And Stain Rescue It Wood And Concrete Paint
Cons
  • Very poor warranty service
Reason of review
Warranty issue
Loss
$1000
Preferred solution
joining lawsuit
Tags
  • Fake Warranty

Lowes review: Review in Household Services category from Altoona, Pennsylvania

4.6
Details
Lowes review - Review in Household Services category from Altoona, Pennsylvania
Lowes review - Review in Household Services category from Altoona, Pennsylvania

Update by user May 04, 2016

I did send you what I said about the product.

Elmer's Carpenters Wood Glue MAX.

Bring back the original:

Elmer's Carpenters Wood Glue 16 oz. size

Thank You

Ed50

Original review posted by user May 02, 2016

I will get the point. 1. You take Elmer's Carpenters Wood Gue Interior16oz. - away. This is a great glue. 2. Replacement : Elmet's Carpenter Wood Glue ( MAX) Interior 16 oz. Not good. I had to buy or didn't have the original glue in stock 16oz. So I just tryed it on project of making shelve . left dry. I started to hang the the back pulled away from the shelve. If you know what I built was a DVD shelves to stire movies on 60" high x 48" wide with a back on it. My level of wood working is not a beginner I say be more professional. I used Elmer's original Wood Glue for many years. Me I don't recommend the new repkacement Elmer's Carpenters Wood Glue ( MAX) Please bring the originsl glue like Home Depot has. They have both in stock. Why tske something away when it worked. Thank You Woodworker
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2 comments
Anonymous
#1153496

Many times, the actual manufacturer sigh non-competence contracts with one major big box brand.

I must say you are not alone, at my store in Iowa we have had many people coming in and saying the same thing.

Honestly I wish we could get it back in, but it was a decision on a corporate level for the item to be exclusive at only some places.

It sucks, but there really inst anything we can do about it

Anonymous
#1153515
@Anonymous

Mr.Anonymous

I know Home Depot still has some I might stock up.

Can you tell if there shelve life for product?

Please Reply

Thanks

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Review
#840173 Review #840173 is a subjective opinion of poster.
Pros
  • Elmers carpenters wood glue 16 oz size
Cons
  • Elmers carpenters wood glue max

Lowes review in Philadelphia, Pennsylvania: Washer install from ***

Lowes review - Washer install from ***
we just moved into our beautiful home this past Sunday. We had the washer/dryer delivery the same day. At the end of the evening - I decided to test out our new washer. Put a load in and proceeded to go and shower. Ten min later, I come out to find the laundry room flooding with water. Scrambled to soak up as much water as possible and after 45 minutes of getting the water out - I start hearing water downstairs above my kitchen. Yep! Leaked through to the kitchen ceiling! Cause? Installer forgot to install the drainage pipe - drained all the water into my laundry room. Never ever will use lowes. Ruined my first evening at my new house and will forever recommend to stay away from lowes installers.
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Review
#651497 Review #651497 is a subjective opinion of poster.
Reason of review
Poor customer service

Contact Lowes Customer Service

Website:
Mailing Address:
P.O. Box 1111
North Wilkesboro, North Carolina 28656
United States
Phone:
(800) 445-6937
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