State: Pennsylvania City: Altoona Clear all filters (5 of 4915 reviews match)
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Do not have anything installed by lowes

1.0
Details
On 4/4/18 ordered and paid for carpet and installation Several weeks later carpet came in and 2 guys came out to install We cleared room and they put down tack strips on steps and room They then discovered carpet was defective They called someone and then came back told me I have to call Lowe’s I called the store but they could not help me I had to call installation dept I called and they ordered new carpet and told me when it came in they Would be out within a day to finish installation Carpet came in and they called stating they could not install for 3 weeks In the meantime I have rooms contents stacked in next room and sharp Tack strips on our steps I have talked with installation department 3 times and they are like talking To a wall I purchased carpet because of veterans discount but looking Back the aggravation Lowe’s has caused me was not worth it I will never use Lowe’s installation again I wish I had just purchased from local shop Lowe’s is infuriating to deal with because they are so big they just Do not care Lesson learned Right now have lead on guy who installs on the side Maybe that will work
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2 comments
Anonymous
#1508438

Lowe's terrible customer service. They refer you to installation dept. Do not buy carpet from Lowe's.

Anonymous
#1481509

updateA week after calling everyone and Lowe’s they did findSomeone to install carpetDid a good job

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Review
#1250296 Review #1250296 is a subjective opinion of poster.
Service
Lowes Carpet Installation
Reason of review
Poor customer service
Preferred solution
Price reduction

Lowes review: Review in Household Services category from Altoona, Pennsylvania

4.6
Details
Lowes review - Review in Household Services category from Altoona, Pennsylvania
Lowes review - Review in Household Services category from Altoona, Pennsylvania

Update by user May 04, 2016

I did send you what I said about the product.

Elmer's Carpenters Wood Glue MAX.

Bring back the original:

Elmer's Carpenters Wood Glue 16 oz. size

Thank You

Ed50

Original review posted by user May 02, 2016

I will get the point. 1. You take Elmer's Carpenters Wood Gue Interior16oz. - away. This is a great glue. 2. Replacement : Elmet's Carpenter Wood Glue ( MAX) Interior 16 oz. Not good. I had to buy or didn't have the original glue in stock 16oz. So I just tryed it on project of making shelve . left dry. I started to hang the the back pulled away from the shelve. If you know what I built was a DVD shelves to stire movies on 60" high x 48" wide with a back on it. My level of wood working is not a beginner I say be more professional. I used Elmer's original Wood Glue for many years. Me I don't recommend the new repkacement Elmer's Carpenters Wood Glue ( MAX) Please bring the originsl glue like Home Depot has. They have both in stock. Why tske something away when it worked. Thank You Woodworker
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2 comments
Anonymous
#1153496

Many times, the actual manufacturer sigh non-competence contracts with one major big box brand.

I must say you are not alone, at my store in Iowa we have had many people coming in and saying the same thing.

Honestly I wish we could get it back in, but it was a decision on a corporate level for the item to be exclusive at only some places.

It sucks, but there really inst anything we can do about it

Anonymous
#1153515
@Anonymous

Mr.Anonymous

I know Home Depot still has some I might stock up.

Can you tell if there shelve life for product?

Please Reply

Thanks

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Review
#840173 Review #840173 is a subjective opinion of poster.
Pros
  • Elmers carpenters wood glue 16 oz size
Cons
  • Elmers carpenters wood glue max

Other Product Review

2.0
Details
Store hours Altoona Pennsylvania On Google is wrong. It says that your store is open till 10:00 PM. you would think you would have an interest in correcting this. Rather then telling everyone on the telephone it's not your fault. This has been this way for a very long time apparently you don't really care
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Review
#753489 Review #753489 is a subjective opinion of poster.
Reason of review
Poor customer service

Lowes review in Altoona, Pennsylvania: YOU CAN SHOVE YOUR SURVEY

Twenty minutes accessing sites trying to enter this survey with no success. Give me a *** telephone number. Now you want one hundred words to submit a simple complaint. What the *** is wrong with this world? Can't anything be simple. Well I guess you get about fifty simples to reach one hundred words. Simple, simple, simple, simple, simple, simple, simple, simple, simple,imple, simple, simple, simple, simple, simple, simple, simple, simple, simple, simple, simple,simple, simple, simple, simple, simple, simple, simple, simple, simple, simple, simple, simple, simple, simple, simple, simple, simple, simple, simple, simple, simple, simple, simple. Get the idea as of yet.
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5 comments
Judson
#652723

You don't HAVE to use all 100 words....maybe YOU ARE as dumb as your complaint.

Anonymous
#643765

You're pissed about a survey...you've got to be kidding me...so funny

Anonymous
#643619

And how did this cause you to $5000 in monetary damages???

Andrea
#641672

The Lowes survey is so easy to find and do that unless you can not read there is no reason you can not manage the site.

lowes.com/survey

Where do you live?

English or Spanish?

Click NEXT to begin survey...

Enter info from your receipt.....

Seems simple enough to me.

Anonymous
#641652

You can be summed up in one word! Its R E T A R D !!! :upset :upset :upset :upset :upset :eek :eek :eek :eek :x :x :x :x :x :( :( :( :( :( :(

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Review
#403162 Review #403162 is a subjective opinion of poster.
Loss
$5000

Lowes review in Altoona, Pennsylvania: District Big Wig

I dont know why the bosses get excited about the DM's coming to the store. Its like christmas for me, it means there will be soap and paper towels in the bathroom. It also means that most of the worthless blueberrys will be doing some real work which means my one man show might actually get some help. Lowes should change their commercial to say "we'll kill the morale of every employee by asking for more and giving you less. At least at Burger King I got a bonus for christmas. Lets all rise up employees, take a stand.
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2 comments
Anonymous
#228110

This made me laugh... Our DM is in our store DAILY...

Also, our Zone mgrs are constantly on the floor, helping customers, bringing town top stock, zoning the depts.

Sounds like you work for a terrible store.

(we bonus every quarter! ) :grin

Anonymous
#219213

It happen's all the time so just get over it

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Review
#209075 Review #209075 is a subjective opinion of poster.

Contact Lowes Customer Service

Website:
Mailing Address:
P.O. Box 1111
North Wilkesboro, North Carolina 28656
United States
Phone:
(800) 445-6937
All Lowes Contacts

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