State: Pennsylvania Clear all filters (211 of 4784 reviews match)
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4.6
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Update by user Jul 05

Since this initial “surprise”, I have checked other retail big box sellers and the same restrictions appear to be in effect. Accepting this limitation, buyers should be completely informed of this and can plan for the additional cost and do not open any connecting...

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1 comment
Anonymous
#1696321

It's an issue of liability. They have no real Idea of how old hoses and vents are.

If they used the hoses and vents that were in place and a problem with them arose all too many consumers would want to hold them responsible for damages.

By using new components there is no question if a problem comes up. Blame the legal system for their reluctance to use parts they didn't provide.

Review
#1549715 Review #1549715 is a subjective opinion of poster.
Reason of review
Problem with delivery
Preferred solution
Let the company propose a solution
2.7
Details
if i could i would give less then 1 star. They are TERRIBLE!!!!! worst worst worst services ever. Between the incompetence of their customer service, to the totally careless of the store (the Aramingo store in Philadelphia) to end to their delivery service, where they...
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Review
#1546984 Review #1546984 is a subjective opinion of poster.
Cons
  • Poor or nonexistent customer service clerk beyond disrespectful
  • Unbelievably poor service
Reason of review
Poor customer service
Preferred solution
Price reduction
Tags
  • Unprofessional Staff
  • Dismissive To Customers
3.8
Details
I purchased a Samsung refrigerator and the 5 year warranty from Lowe’s. The refrigerator had been returned without use and placed in scratch and dent section due to a few scratches near door handles. The sale sign said “ no issues “ and because it had never been used...
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2 comments
Anonymous
#1683737

Yes, the next Tim e you purchase a product take time to read the warranty BEFORE you purchase the product. Many consumer products have warranties that cover the product for residential use but if it is used for commercial purposes the coverage goes away or is decreased. Don't take a salespersons word for what is covered by the warranty as they may not be totally accurate in what they tell you.

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#1529517 Review #1529517 is a subjective opinion of poster.
I know a lot of people agreed that lowes/synchrony did the right thing when they closed my account. but I just don't understand why they did it at the time they did it. my son got into my banking account, I don't know how, and cleaned it out !! the hardest thing I had...
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2 comments
Anonymous
#1651344

When you applied for your account there would have been a lot of fine print on the application. In the fine print it tells you that from time to time they may review your credit.

I would expect that they checked your current credit rating and found they fell below what is an acceptable credit risk for them. They aren't to blame, it is your son that got into your accounts that you should be blaming, not the credit companies, they didn't ruin your credit.

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#1479185 Review #1479185 is a subjective opinion of poster.
Long story short....ordered 4 new kitchen appliances during their Black Friday event. We were told early January delivery. It's now mid February and we have been informed that delivery to the store will be late March. Seriously? 4 months? Communication has been...
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1 comment
Anonymous
#1645398

The problem probably isn't with Lowes but with the manufacturer. I'd be willing to bet the appliances you purchased were either LG or Samsung.

When Lowes give you an expected delivery date it is based on what the manufacturer tells them. If the manufacturers United States warehouses run out of stock new product has to be ordered from their plants in Korea. If there are none in stock in Korea new production has to be scheduled which can take months. Once produced the would be put on a ship to the US to be delivered to the manufacturers US warehouses and then to the store.

This process alone can take a month or more.

As you say, to make a long story short, blame the manufacturer. If you want appliances right away purchase models IN STOCK at the store you are buying from, not ordered from the manufacturer.

Review
#1471550 Review #1471550 is a subjective opinion of poster.
Used two coats of Valspar paint with primer using the same color it was previously painted and it didn’t cover. I am in the third coat. I bought the more expensive signature paint and it still didn’t cover
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1 comment
Anonymous
#1644448

Soooo your complaint should be with Valspar as that is their product. Lowe’s is a retail store that sells products that they purchased in bulk directly from manufacturers.

They do not manufacture paint or anything else for that matter in the back room. If they did they would need a much MUCH bigger building.

Review
#1454655 Review #1454655 is a subjective opinion of poster.
Reason of review
Bad quality

Lowes in Johnstown, Pennsylvania - Fake chance to win $300 guift card

Purchased ( on CC Card) lumber today, at checkout associate reminded me to enter to win $300. Went on www.lowes.com/survey. Took survey, answered a lot of questions about products (sure hope I don't get more spam by giving e-mail add.) Towards end given list to purchase something, multi. pages to purchase something, when I didn't lost chance to enter for Gift card. Home Depot is also close and I have card for them also.
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#1449169 Review #1449169 is a subjective opinion of poster.
Reason of review
Fair pricing
I purchased Floor from Lowe's and requested installation. They use subcontractors. A small gentleman named Tim, who seemed sick, did the measuring. I asked him several questions, but he could not answer. He said I needed to ask the installers. I asked Tim if my kitchen...
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#1440325 Review #1440325 is a subjective opinion of poster.

Lowes in Warren, Pennsylvania - Zero support with poor installation of vinyl siding.

1.5
Details
Contacted Lowe's about siding falling off after less than 4 years but got nothing but a runaround. They are no help in fixing the problem.
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Review
#1415732 Review #1415732 is a subjective opinion of poster.
Reason of review
Damaged or defective
Loss
$12000
Preferred solution
Deliver product or service ordered
Tags
  • Contractor Errors
1.4
Details
Lowes - Lowe's don't price match their own company price
Lowes - Lowe's don't price match their own company price
I bought a light fixture at Lowe's in Northeast for $99.99 and they sent me to the other Lowe's in Warrington because I needed two of them. I had to travel 15 miles and cashier charged be $30 more. So I showed the receipt for the exact same light I purchased at other...
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Review
#1399950 Review #1399950 is a subjective opinion of poster.
Product
Reason of review
Pricing issue