State: Pennsylvania City: Doylestown Clear all filters (10 of 4839 reviews match)
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Lowes - Cashier Review from Doylestown, Pennsylvania

1.0
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My husband and I have been to your store in gun barrel city at least 6 times in a month trying to buy an outside light and 2 phone calls and we have been given run around about ordering so tonight my husband went back in to see if it was in stock...there was 1 so he went to purchase it with our debit card and your cashier wouldnt accept it because it did not have his name on it but he is a signer on our account and we have same last name and same address so i had to go back after working 14 hrs today when we got back your store was closed.This store has the rudest and the most unhelpful employees I have ever come across I would appreciate a call back from your company I believe we have been patient through all this...this also has not been first time we ve had issues with this store its every time we go in there
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Review
#811305 Review #811305 is a subjective opinion of poster.
Reason of review
Order processing issue
Bought a refrigerator with them and haven't even had it a year and it went out so it's under warranty. It's been a week since I've contacted them about it and they have yet to get back with me about it! I keep calling and they keep saying well we can't find someone to...
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2 comments
Anonymous
#884464

You are going about it all wrong. The manufactures warranty covers one year parts and labor.

You should be calling the manufactures toll free number for repair, not Lowes.

The manufacturer will send someone to repair it. Quit blaming the retail store when you aren't contacting the manufacturer who is responsible for the repair.

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Review
#543968 Review #543968 is a subjective opinion of poster.
To whom it may concern: Today ( July 18) at about 1:45 pm , I went to your store in Sandy Springs on Roswell Rd regarding a sign that I thought yourcompany would be interested in. I've attached a photo of the sign. Given what happened at this store earlier this...
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2 comments
Anonymous
#923651

As a lowes employee for more than 11 years, nothing makes us more happy than hearing someone say "I'm going to Home Depot". That means that you are the one that has the bad attitude in the first place and we really don't want to deal with people like you at all...

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#512051 Review #512051 is a subjective opinion of poster.
I purchased a frigidaire split door refrigerator and from the time they installed it it has been giving me problems it does not make ice like it should i called lowes to complain and they sent a tech out and i was told to change my water flow valve which i did and it...
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1 comment
Anonymous
#862565

Lowes sucks. Glad 2 take our $$$ - but both lowes & contracted installers/warranty co's are in on their crimes.

BUYER BEWARE.

LOWES CUSTOMER SERVICE /warranty dept.

lie, stall, put U on hold 4-ever when(rightfully calling 2 complain).

***-u, lowes. C u in civil court.

Review
#523454 Review #523454 is a subjective opinion of poster.

Lowes - Review about Staff from Doylestown, Pennsylvania

I had the same problem with the Lowe's in Sanford NC. What bothers me about this terribly ambiguous, confusing and inequitable policy management and execution is that it amounts to a bait and switch behavior on Lowe's part. Not to mention the embarrassing experience in dealing with them. I'm through with them.
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#510544 Review #510544 is a subjective opinion of poster.

Olympic Stain Review

I bought Olympic stain that was supposed to cover and renew the finish of my deck. After using 2 gallons and following the directions it looked great. After one winter it's peeling all over. I don't have my receipt but can take pics
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#491370 Review #491370 is a subjective opinion of poster.

Lowes in Doylestown, Pennsylvania - Carpet installation

If you are a person that is looking out for American jobs don't not let Lowe's install your carpet. Three Spanish guys that could not speak a word English installed my carpet. There was no possible communicating here! Also, it sounded like they were tearing my house down and that I was living in a foreign country. Never buy flooring again from Lowe's. They are in the process of installing it. I will post layer about how the job turns out. Lowes markets like they are an American family place.? Really? Now I am listening to Spanish music. Crazy! I posted more than need to say, but am required to type100 words.
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3 comments
Anonymous
#804512

I purchase 1633 sq. ft.

Stain master carpeting I was over charge $1996.00 the next morning I return as they were making the corrections they screw up 3 times before they got it right a different of $3000.00- $900.00 charges for Taxes and Labor the Promo read Stain Masters Carpet FREE Labor & Taxes with $5000.00 of materials. they made 2 separate receipts one for the Sub contractors materials such as padding tact strips labor on stairs. I had too insist on only one receipt for my "Lowes Promo 84 mos.at 5.9 %"

I got it!

Later then I called the credit card services checking on the amount I was still over charge $49.98 I took care of that. But still over charge of .98

Kadieann22
#703924

While the installers where installing my carpet, I quickly changed my mind. Even though the installers couldn't speak English which I disapprove of, they did an excellent job.

They where so attentive about closing the door every time they went outside and turning the light off when they left a room. They were also quick, hardworking, and good.

I will not be so quick to judge next time. Maybe Lowes will provide them with a class to learn English!

Anonymous
#695668

I have to agree with this person, the same thing happened to me and they installed it poorly and had to come back..the one guy kept shaking my hand and getting closer and closer..felt very uncomfortable..never again

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Review
#434031 Review #434031 is a subjective opinion of poster.
Loss
$2000

Lowes in Doylestown, Pennsylvania - Bathroom Counter Total ***

Over two months ago we ordered a new bathroom counter top from the Lowes in Gibsonia PA. After a delay of incredible proportions, it was delivered with the sink on the wrong side. The Lowes-contracted plumber sent all the correct instructions, Lowes' vendor simply botched the order. One month later and at a 20% discount, the countertop was delivered today in the wrong color and with a chip in the backsplash. For a customer service screw- up this bad, I would expect they would have their Quality Control people in the home office personally walk this order. But no.
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#324020 Review #324020 is a subjective opinion of poster.
Lowes has blocked my Dr lic for too many returns....the only problem is....I've returned items maybe once or twice in a few years. I told the manager I've spent thousands of $ at his store and he just laughed and said he has contractors that complain all the...
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5 comments
Anonymous
#366638

We have customers who bring in items in the Home Depot bag, with a Home depot label on it and tell us they got it at Lowe's. I told one customer that we didn't even sell what he swears he got here and he told me that he was going to ram that item in one of my orafices.

I called security and they made him leave.

Even with the wrong receipt, wrong bag and wrong company, I was still an *** and he was never going to shop with us again. GREAT, who wants to put up with hat again any way.

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#237610 Review #237610 is a subjective opinion of poster.

Contact Lowes Customer Service

Mailing Address:
Lowe's Customer Care (CON8)
P.O. Box 1111
North Wilkesboro, North Carolina 28656
United States
Phone:
(800) 445-6937
All Lowes Contacts

Latest Question

Lowes Questions

Lied to by Lowes again

I'm deployed with the military. My wife said the dishwasher needed to be replaced. She found what she wanted at Lowes. I told her under no circumstances to use that store in Homestead Florida. I had 2 really bad experiences with that store and was lied to both times. The Manager of the store is a real *** as well. 1st example; I attempted to buy 15K in kitchen cabinets but the sales people couldn't figure out how to order what I wanted. I left without a sale and went to another store where I endured less ***-pain. 2nd example; I custom ordered outdoor lamps. They delivered the wrong ones. I got into an argument with the sales guy who insisted they were the correct ones and I couldn't return them. I had to call the corporate HQ to get my money back after the manager ignored me. Now.. here is one for a sitcom: After telling my wife not order the dishwasher she does anyway. Oh boy, I told her to put me on skype when its delivered because this is going to be a circus. Wrong item again!She calls the sales guy who lies and says my wife ordered what was delivered and she will expect it as delivered! What? Then the Manager gets on the phone (Phillip "el payaso" y un mentiroso) and tells my wife to give him a few days to find the one she wanted. He asks what she wanted for compensation, she hesitates and says free installation. Phillip "el payaso" looses it and yells at my wife that the delivery guy told her to say that and he tells her to say he's fired!! WTF. Are these people for real!! Like my wife is going to fire a Lowes employee LOL. You can't make this stuff up. But, it is the culture of South Florida.
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1 comment
Anonymous
#219053

When I found out she went to this location I told her she was a *** *** and I would divorce her if she was nto such a good cook and if she did not have such a sexy body. I told her she was beautiful but just proves that all blonde women are dumb. Then when she told me to leave her alone I slapped her across the face and she started crying.

Review
#210164 Review #210164 is a subjective opinion of poster.
Loss
$400