State: Pennsylvania Product: Lowes Carpet Installation Clear all filters (4 of 76 reviews match)
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1.0
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Lowes - Carpet Nightmare
If you have lots of time and money to waste, in addition to not being bothered by the plethora of issues that will result from your install I encourage you to purchase from Lowe’s. I ordered beautiful carpet from Lowe’s and the fourth installation team from the...
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2 comments
Anonymous
#1713619

For every person complaining about Lowes that is heading to Home Depot there is one complaining about Home Depot and heading to Lowes.

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Review
#1580868 Review #1580868 is a subjective opinion of poster.
Service
Lowes Carpet Installation
Cons
  • Lack of professionalism
  • Low quality
  • Have never had worse
Reason of review
Damaged or defective
Loss
$1000
Preferred solution
Price reduction
Tags
  • The Work
  • Bad Customer Service And Delivery

Lowes in Greensburg, Pennsylvania - Lowe's is NOT dependable!

1.0
Details
In Feburary, 2019 I paid Lowe's for new carpeting. Several weeks later, they sent out a very dirty and unkempt crew to install it. The crew did a very poor job of installation, leaving noticeable seams and ragged edges. One of the installers ruined my vacuum cleaner by overfilling it. When I complained, Lowe's promised to redo the carpeting and let me choose another. In the meantime, problems came up between Lowe's and their installers, (United Installers). This has continued for over 5 months, and they still have not installed my carpeting. Lowe's told me that they will contact me as soon as they have new installers, which should have occurred 10 days ago, but no word as of now. Don't buy carpeting from Lowe's!!!!!!!
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Review
#1618014 Review #1618014 is a subjective opinion of poster.
Service
Lowes Carpet Installation
1.0
Details
On 4/4/18 ordered and paid for carpet and installation Several weeks later carpet came in and 2 guys came out to install We cleared room and they put down tack strips on steps and room They then discovered carpet was defective They called someone and then came back...
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2 comments
Anonymous
#1508438

Lowe's terrible customer service. They refer you to installation dept. Do not buy carpet from Lowe's.

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Review
#1250296 Review #1250296 is a subjective opinion of poster.
Service
Lowes Carpet Installation
Reason of review
Poor customer service
Preferred solution
Price reduction
I had the original builder's carpet (23 years old) replaced in my house.Living room dining room, stairs, hallway and 3 bedrooms. This house is occupied by myself and my husband (in our 50s). The only thing wrong with the old carpet is it was worn in some spots. Lowe's...
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Review
#777314 Review #777314 is a subjective opinion of poster.
Service
Lowes Carpet Installation
Reason of review
Bad quality
Loss
$5000
Preferred solution
Full refund

Contact Lowes Customer Service

Mailing Address:
Lowe's Customer Care (CON8)
P.O. Box 1111
North Wilkesboro, North Carolina 28656
United States
Phone:
(800) 445-6937
All Lowes Contacts