State: Pennsylvania Product: Lowes Flooring Installation Clear all filters (4 of 59 reviews match)
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Lowes in Millcreek, Pennsylvania - Porcelain floor falling apart

Tile grout cracking and moving. Installation was 2017 from Lake front Flooring in Erie Pa. Rep from lake front flooring said Lowes grout was an interior product, before they left he said would be in contact. that was in march of 19. went to Lowes and they said grout was not the problem and they will contact Installer. No response. Called Lowes back and they said call corporate, I did. Corporate said a work order needed. thats where im at. After 7200 investment from Lowes with a result of a big runaround. I have built two houses using lowes and this is what you get A huge buyer beware
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#1557207 Review #1557207 is a subjective opinion of poster.
Service
Lowes Flooring Installation

Lowes in Pittsburgh, Pennsylvania - Poor Experience

I purchased Floor from Lowe's and requested installation. They use subcontractors. A small gentleman named Tim, who seemed sick, did the measuring. I asked him several questions, but he could not answer. He said I needed to ask the installers. I asked Tim if my kitchen floor would be removed. He said he didn't know, that I needed to ask the installers. He gave the wrong measurement of my baseboard to Lowe's which I corrected. Tim told the contractors that my floor was the original in the house and there was asbestos in my floor, which he made up. I was livid. I found this out on my own after making several phone calls to see what was taking so long. So now I have to locate someone to install my floor. I will be returning the flooring to Lowes. Very unhappy with this. I called to report. Their complaint departments are spread out among many states (nothing in PA) and their customer service reps don't sound professional, so I told gentleman I would make further contact.
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#1440325 Review #1440325 is a subjective opinion of poster.
Service
Lowes Flooring Installation

Lowes in Carnegie, Pennsylvania - Bubble floor

1.6
Details
I had lowes of scott township put a kitchen floor in. After 3 months i noticed bubbles. I called it took 3 months to have them put in a new floor. Had no clue why this happened. Well a couple of months after this one was installed it happened again but worse!! I called again they gave me such a run around, They sent someone out and claimed it wad my problem.. Claiming my moisture level was high. Why did they put the floor in. I found out the people who put their floors in, used to just do carpet. So doing flooring is new to these people. I called a flooring company for a second opion, and they said the wrong subfloor was put in. He told me to press lowes. Which i called and they gave me a HUGH runaround. I dont have the money to take them to court, and this is what they count on. So i'm stuck with a floor that contuines to bubble. Everytime i go to wash it, i just cry!! So take my advice go to a flooring company and not to a box store, they hire people that reputable flooring companys wouldn't! !
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#1118728 Review #1118728 is a subjective opinion of poster.
Service
Lowes Flooring Installation
Reason of review
Bad quality

Lowes in Pottstown, Pennsylvania - DO NOT USE THIS COMPANY for REMODELS

1.2
Details
Spent over $30,000 on bathroom remodel. Installer did not install shower floor or bathroom floor correctly. Damaged grout. Contacted Lowes they have not followed up with a fix. Lowes will not call us back.
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#1100743 Review #1100743 is a subjective opinion of poster.
Service
Lowes Flooring Installation
Reason of review
Bad quality

Contact Lowes Customer Service

Mailing Address:
Lowe's Customer Care (CON8)
P.O. Box 1111
North Wilkesboro, North Carolina 28656
United States
Phone:
(800) 445-6937
All Lowes Contacts

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