State: Pennsylvania Product: Lowes Installation Clear all filters (11 of 215 reviews match)
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This is the second incident with our local Lowes in PA. This time it concerned two inside doors and two storm doors. It took close to five weeks for delivery because they were a special order. When the doors arrived at Lowes we had to delay installation for two weeks...
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2 comments
Anonymous
#910639

At the end of this deal... no one from either Lowes or the Door Installers did a follow-up call.

The door installers did a great job except for a molding stripe they cut off to much, then replaced it with molding that did not even come close to the original shape and took take one guy two days to cut a five or six inch molding strip. was this a new guy?

After this... neither Lowes or the business that installed the doors will be ever used again for home installation at our house.

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Review
#548861 Review #548861 is a subjective opinion of poster.
Service
Lowes Installation
Cons
  • Lack of response
  • Time frame
  • Wrong products
Reason of review
Problem with delivery
Preferred solution
Let the company propose a solution
Tags
  • Lowes Bad SERVICE
Requested Lowe's to replace an existing ceiling fan with one exactly like the one that's there. They insisted that the contractor had to check it out first for a $40 charge that would be applied to the $129.95 installation cost. After the contractor looked at it they...
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Review
#547348 Review #547348 is a subjective opinion of poster.
Service
Lowes Installation
I purchased a frigidaire split door refrigerator and from the time they installed it it has been giving me problems it does not make ice like it should i called lowes to complain and they sent a tech out and i was told to change my water flow valve which i did and it...
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1 comment
Anonymous
#862565

Lowes sucks. Glad 2 take our $$$ - but both lowes & contracted installers/warranty co's are in on their crimes.

BUYER BEWARE.

LOWES CUSTOMER SERVICE /warranty dept.

lie, stall, put U on hold 4-ever when(rightfully calling 2 complain).

***-u, lowes. C u in civil court.

Review
#523454 Review #523454 is a subjective opinion of poster.
Service
Lowes Installation

Lowes - Installation Review from Upper Black Eddy, Pennsylvania

Hired lowes to install cabinets, counter appliances and backsplash in april... mid june the cabinets finally went in as we were held up because the lowes contractor quit! Now we wont have counter until 7/21 with yet undetermined dayes for the wrap up of backsplash and appliance install. Refrigerator was damaged and did not fit the space they created for that refrigerator. Stove was also damaged! Nobody at store cares. We said we wanted to return everything and the manager authorized it without trying to solve the issue. They do k ot care. Called corporate and got passed around. They do not care either...been complaining for two weeks and not one call back.
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#508954 Review #508954 is a subjective opinion of poster.
Service
Lowes Installation

Lowes - Installation Review from Upper Black Eddy, Pennsylvania

Started kitchen reno with lowes in april... we did all demo and clean up! All they had to do was install cabinets, counter, backsplash and appliances. Mid june the cabinets finallt went in....now we find the counter will not be ready or installed until july 21 with plumbing/sink and backsplash to follow after that on some unspecified date. This is a 120sq foot kitchen! Nobody knows what they are doing at lowes. The first contractor quit and we had to wait till they found another. Management could care less. Called corporate and they could care even less! Do not use lowes!
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#508952 Review #508952 is a subjective opinion of poster.
Service
Lowes Installation

Lowes in Doylestown, Pennsylvania - Carpet installation

If you are a person that is looking out for American jobs don't not let Lowe's install your carpet. Three Spanish guys that could not speak a word English installed my carpet. There was no possible communicating here! Also, it sounded like they were tearing my house down and that I was living in a foreign country. Never buy flooring again from Lowe's. They are in the process of installing it. I will post layer about how the job turns out. Lowes markets like they are an American family place.? Really? Now I am listening to Spanish music. Crazy! I posted more than need to say, but am required to type100 words.
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3 comments
Anonymous
#804512

I purchase 1633 sq. ft.

Stain master carpeting I was over charge $1996.00 the next morning I return as they were making the corrections they screw up 3 times before they got it right a different of $3000.00- $900.00 charges for Taxes and Labor the Promo read Stain Masters Carpet FREE Labor & Taxes with $5000.00 of materials. they made 2 separate receipts one for the Sub contractors materials such as padding tact strips labor on stairs. I had too insist on only one receipt for my "Lowes Promo 84 mos.at 5.9 %"

I got it!

Later then I called the credit card services checking on the amount I was still over charge $49.98 I took care of that. But still over charge of .98

Kadieann22
#703924

While the installers where installing my carpet, I quickly changed my mind. Even though the installers couldn't speak English which I disapprove of, they did an excellent job.

They where so attentive about closing the door every time they went outside and turning the light off when they left a room. They were also quick, hardworking, and good.

I will not be so quick to judge next time. Maybe Lowes will provide them with a class to learn English!

Anonymous
#695668

I have to agree with this person, the same thing happened to me and they installed it poorly and had to come back..the one guy kept shaking my hand and getting closer and closer..felt very uncomfortable..never again

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Review
#434031 Review #434031 is a subjective opinion of poster.
Service
Lowes Installation
Loss
$2000
On 2/27/12 at 1:15 p.m. at the Seaford Lowes on Rt 13, in Seaford, DE, after looking at bathroom vanities for 20 minutes not one sales associate came to ask if I neded any help. This was on a Monday afternoon and the store was not busy. A male and female associate...
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6 comments
Anonymous
#453470

So instead of saying to the folks at the service desk could I get assistance in aisle 22 you approach with a nasty attitude and start giving a cashier *** about something they cant help. You are a typical jackwad.

Take your money to so and so. Who really cares about your whimpering and bawling!!

I want I want every *** day then you got the nuts to *** online about it. You disgust normal hard working sales people.

Put yourself in the poor saps shoes that has to stand there and take your *** all day long. Stop being so needy and ask for help instead of expecting someone to wipe your nose for you.

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#300521 Review #300521 is a subjective opinion of poster.
Service
Lowes Installation

Do not buy carpet from Lowes, bad installers

I bought a new home and went to Lowes in Holmdel, NJ for many of the installations and purchases. First off the sales people on the floor told me I did not qualify to use a 10% coupon I had because I was buying a "custom order" product.I found out they were wrong and am battling to get a refund. Then the installers they sent to install my carpet were rude, installed seams poorly and hacked at the corners and along the moulding. (wished I could upload a picture here). When I complained I was told "too bad you ordered a white carpet seams never look right on those" and your moulding is interfering with the carpet laying right. Who are they kidding? I live in a development with 2000 homes in it, am I to believe everyone else is happy with carpeting looking chopped up along the moulding? Do yourself a favor and go to a local retailer who cares whether you are a happy customer or not and who hires and trains professionals rather than the 3rd party hacks Lowes contracts.
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Review
#242217 Review #242217 is a subjective opinion of poster.
Service
Lowes Installation

Lied to by Lowes again

I'm deployed with the military. My wife said the dishwasher needed to be replaced. She found what she wanted at Lowes. I told her under no circumstances to use that store in Homestead Florida. I had 2 really bad experiences with that store and was lied to both times. The Manager of the store is a real *** as well. 1st example; I attempted to buy 15K in kitchen cabinets but the sales people couldn't figure out how to order what I wanted. I left without a sale and went to another store where I endured less ***-pain. 2nd example; I custom ordered outdoor lamps. They delivered the wrong ones. I got into an argument with the sales guy who insisted they were the correct ones and I couldn't return them. I had to call the corporate HQ to get my money back after the manager ignored me. Now.. here is one for a sitcom: After telling my wife not order the dishwasher she does anyway. Oh boy, I told her to put me on skype when its delivered because this is going to be a circus. Wrong item again!She calls the sales guy who lies and says my wife ordered what was delivered and she will expect it as delivered! What? Then the Manager gets on the phone (Phillip "el payaso" y un mentiroso) and tells my wife to give him a few days to find the one she wanted. He asks what she wanted for compensation, she hesitates and says free installation. Phillip "el payaso" looses it and yells at my wife that the delivery guy told her to say that and he tells her to say he's fired!! WTF. Are these people for real!! Like my wife is going to fire a Lowes employee LOL. You can't make this stuff up. But, it is the culture of South Florida.
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1 comment
Anonymous
#219053

When I found out she went to this location I told her she was a *** *** and I would divorce her if she was nto such a good cook and if she did not have such a sexy body. I told her she was beautiful but just proves that all blonde women are dumb. Then when she told me to leave her alone I slapped her across the face and she started crying.

Review
#210164 Review #210164 is a subjective opinion of poster.
Service
Lowes Installation
Loss
$400

Contact Lowes Customer Service

Mailing Address:
Lowe's Customer Care (CON8)
P.O. Box 1111
North Wilkesboro, North Carolina 28656
United States
Phone:
(800) 445-6937
All Lowes Contacts
Had a tile floor installed by Lowes and the installation was very bad. Lowes gave us a very hard time to fix the problem and after one year they refunded some of our money. Numerous tiles were not level, grout was not installed correct and some tiles are loose. Make...
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10 comments
Anonymous
#412911

maybe someone needs to figure out that a company like Lowe's is not set up to do jobs right. They are not accountable for their subs the way a local store is. www.chooseacoop.com

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Review
#160008 Review #160008 is a subjective opinion of poster.
Service
Lowes Installation
Loss
$25000