Lowes Reviews in Oaks, Pennsylvania
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44
ISSUES RESOLVED
4.8K
TOTAL REVIEWS
$3M
CLAIMED LOSSES
$2.2K
AVG LOSS
1.3M
PAGE VIEWS
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- Customer service received
- Service
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We purchased a Samsung kitchen appliance suite back in June of 2017. There was a $300 rebate offer, which we qualified for. After two months of waiting for the rebate, we called them multiple times and were told it was being processed. We checked on line and it says it...
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Review
Service
Cons
- Rebate card arrived and was expired
Reason of review
Rebate is a scam
Loss
$300
Preferred solution
Let the company propose a solution
Tags
Update by user Aug 05, 2016
I put $250 in the review but when I look at my receipt, the lawn mower was $318
Original review posted by user Aug 05, 2016
My experience with Lowes' warranty or lack thereof left me irate and frustrated. When I bought the warranty the MANAGER told me I get a free oil change on my lawn mower every year. NOT TRUE....Review
Product
Reason of review
Warranty issue
Loss
$318
Preferred solution
Let the company propose a solution
I am very dissatisfied with Lowes on the beginning of our bathroom renovation. It took forever for the "design" to be finalized; there was supposed to be calls made to us before the product was delivered to our home; no calls were made. My husband and I had to call...
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Review
Service
Reason of review
Poor customer service
Preferred solution
Price reduction
Lowes in Oaks, Pennsylvania - Don't believe their timely manner, same day install guarentee for a hot water heater
Called Lowes on Saturday at noon due to hot water heater going out and flooding the downstairs. Picked out new heater and they said they would install Monday or Tuesday, but would call on Monday. Monday comes, no word. Called to find out, got transferred from department to department, no one was picking up-kept going back to customer service. Noone knows what is going on and everyone seems to have an attitude. Finally got ahold of someone in plumbing, they had no clue what was going on but said they would find out and call back. No call. Come Tuesday at noon, still no call. We called them, they asked "when do you want it installed?" We said now. They go to call installer and call back saying he is booked all week, they can maybe get him out Thursday. We cancelled the order. 2 words: Home Depot.
Review
Reason of review
Poor customer service
Preferred solution
make others aware of how bad installation service is
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They did the same thing to us. Once we got a physical card it was bogus! I will never buy another product from them again.