State: Pennsylvania City: Oaks Clear all filters (4 of 4838 reviews match)
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3.2
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We purchased a Samsung kitchen appliance suite back in June of 2017. There was a $300 rebate offer, which we qualified for. After two months of waiting for the rebate, we called them multiple times and were told it was being processed. We checked on line and it says it...
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3 comments
Anonymous
#1576008

They did the same thing to us. Once we got a physical card it was bogus! I will never buy another product from them again.

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Review
#1200798 Review #1200798 is a subjective opinion of poster.
Cons
  • Rebate card arrived and was expired
Reason of review
Rebate is a scam
Loss
$300
Preferred solution
Let the company propose a solution
Tags
  • rebate rip off
  • Rebate Failure
  • Rebate Program
2.2
Details

Update by user Aug 05, 2016

I put $250 in the review but when I look at my receipt, the lawn mower was $318

Original review posted by user Aug 05, 2016

My experience with Lowes' warranty or lack thereof left me irate and frustrated. When I bought the warranty the MANAGER told me I get a free oil change on my lawn mower every year. NOT TRUE....
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Review
#895384 Review #895384 is a subjective opinion of poster.
Reason of review
Warranty issue
Loss
$318
Preferred solution
Let the company propose a solution
I am very dissatisfied with Lowes on the beginning of our bathroom renovation. It took forever for the "design" to be finalized; there was supposed to be calls made to us before the product was delivered to our home; no calls were made. My husband and I had to call...
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Review
#735870 Review #735870 is a subjective opinion of poster.
Reason of review
Poor customer service
Preferred solution
Price reduction

Lowes in Oaks, Pennsylvania - Don't believe their timely manner, same day install guarentee for a hot water heater

Called Lowes on Saturday at noon due to hot water heater going out and flooding the downstairs. Picked out new heater and they said they would install Monday or Tuesday, but would call on Monday. Monday comes, no word. Called to find out, got transferred from department to department, no one was picking up-kept going back to customer service. Noone knows what is going on and everyone seems to have an attitude. Finally got ahold of someone in plumbing, they had no clue what was going on but said they would find out and call back. No call. Come Tuesday at noon, still no call. We called them, they asked "when do you want it installed?" We said now. They go to call installer and call back saying he is booked all week, they can maybe get him out Thursday. We cancelled the order. 2 words: Home Depot.
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Review
#651224 Review #651224 is a subjective opinion of poster.
Reason of review
Poor customer service
Preferred solution
make others aware of how bad installation service is

Contact Lowes Customer Service

Mailing Address:
Lowe's Customer Care (CON8)
P.O. Box 1111
North Wilkesboro, North Carolina 28656
United States
Phone:
(800) 445-6937
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