State: Pennsylvania City: Towanda Product: Lowes Delivery Service Clear all filters (1 of 324 reviews match)
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Lowes in Towanda, Pennsylvania - Is this bait & switch?

I tried ordering a dryer on line that was on sale for $239. I was supposed to get a call within 24 hours to arrange delivery. When I didn't get a call I called customer service. Customer service told me the item was not available and spent almost an hour trying to sell me a more expensive model. When I asked to speak to a manger a so called manager named Julie #1462183 got on the phone and talked over me for 3 minutes not letting me speak about how there was nothing she could do. I finally gave up an cancelled my order which had already been charged to my Lowes credit card. I admit I thought that a new dryer for $239 was to good to be true but this is the sale season. Guess I had sucker written somewhere.
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Review
#564308 Review #564308 is a subjective opinion of poster.
Service
Lowes Delivery Service
Pros
  • Product
Cons
  • Customer service received
Reason of review
Poor customer service

Contact Lowes Customer Service

Mailing Address:
Lowe's Customer Care (CON8)
P.O. Box 1111
North Wilkesboro, North Carolina 28656
United States
Phone:
(800) 445-6937
All Lowes Contacts