State: Pennsylvania City: Willow Grove Clear all filters (4 of 4784 reviews match)
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1.8
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Update by user Sep 05, 2018

Went in to pay bill, where do they find these surly people? If I hated my job, you can be certain I'd find another. I have not been contacted, I will pay this off and as long as there are still Home Depot's or True Value, I do not need to patronize an operation that...

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8 comments
Anonymous
#1539994

I did try to call the store manager, was put on hold repeatedly for almost one hour. No accountability.

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Review
#1322973 Review #1322973 is a subjective opinion of poster.
Cons
  • Ignorant employees
Reason of review
Poor customer service
Loss
$100
Preferred solution
Let the company propose a solution
I worked at lowes in willow gro e, pa under hostile work conditions. I was injured there, called racist names, and other. While there two garden store cashiers were sharing customer information and talki g about a party of {{Redacted}}. Customers were made fun of...
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1 comment
Anonymous
#1510722

Did you report this to the corporate office? I would.

they have a process for sensitive issues dealing with racism and harassment. Customer or employee...

no one should have to put up with that. Not saying that it could possibly resolve your issue, but it would be documented so if it is sent to the CEO they will be in trouble.

Review
#1280860 Review #1280860 is a subjective opinion of poster.
Reason of review
Work Experience or Job Application
2.5
Details
I worked at lowes a very short time. While there i wzs injured. No help wirh it. Instead was called fat and lazy for being injured. While there i saw customers personal info shared. Customers degraded and made fun of. Willow Grove, pa lowes. A horri le place
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1 comment
Anonymous
#1495033

This complaint is difficult to read due to the spelling and grammar mistakes.What personal information was shared for you to state that a crime was committed?Was the personal information shared by consent or the other way around?Did you file a report due to your being injured on the job?Who called you fat and lazy?Who made fun of you?

Review
#1273725 Review #1273725 is a subjective opinion of poster.
Reason of review
Work Experience or Job Application
2.5
Details
Lowes sold us a samsung washing machine knowing that they were being recalled and then would not honor their promise to pay half for our replacement washer after samsung paid their portion. They had a very rude person call me who was not familiar with the deal the...
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Review
#1170182 Review #1170182 is a subjective opinion of poster.
Cons
  • You went back on our agreement
Reason of review
Poor customer service
Loss
$250
Preferred solution
Let the company propose a solution
Tags
  • Samsung Washer Recalled

Contact Lowes Customer Service

Mailing Address:
Lowe's Customer Care (CON8)
P.O. Box 1111
North Wilkesboro, North Carolina 28656
United States
Phone:
(800) 445-6937
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