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Trying to resolve an issue with installation of storm door . Door installation was faulty resulting in damage to personal property / removal of my personal property by installer / Promices by Management to send emails but they never follow through. This appears to be the standard operating procedure for Lowes in Worcester, Ma.

I talked to Sean and the Asst Mgr. Andrew who make promices but never follow through.

This has gone on for a month plus I have contacted the customer cares line to no avail. They say they will forward to senior management. I will say they are all on the same sheet of music as far as jerking customers around.

Review about: Lowes Installation.

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Anonymous
Mooresville, North Carolina, United States #912930

*promises

Anonymous
Myrtle Beach, South Carolina, United States #717389

It looks bad, but the hole looks like it was needed for the door/door handle that you selected

leomarron
Other Location, New York, United States #716805

Lowes calls me and again promices to email me with proposal to credit my account for the door, measurement, and install fee. I again wait to see if they will do what they say they will do.

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