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thursday to pick up no show they said truck broke down if I had not called to see why they had not showed up ( I took off work all day to be there )any way they said if I had not called the on why they had not showed up they could be working on the truck,, then when ask when can they pick it up they said ,, what do exspcet us to do walk there and pick it up and carry it back here,,,,,,I said do you think it maybe fri ,,, monday or ,, They gave no answer said would call monday still no call ... By the way My warranty is from lowes which then pasted it on to Bttw warranty which then called them ,,, What a big run around and you have to call and talk to all them each and every time 30 minutes or more sometimes,, just to get thru the call

Reason of review: Warranty issue.

Monetary Loss: $100.

Preferred solution: Let the company propose a solution.

I didn't like: Bad service 3rd or forth time now.

Company wrote 0 public responses to the review from May 18, 2015.
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