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This was our 2nd full set of appliances from lowes. When they were delivered the 2 *** tore our new kitchen floor in 5 different places.

After the first tear i showed it to them and asked them if they had a runner. They said yes but never put it down on the floor to cover it and tore our floor in 4 more huge places. The floor was less then a year old in our new house and they both acted not worried or didnt even say they were sorry. Since then we filed a claim and can not get anyone to call us back.

Its going on 3 weeks now. And not even a call back.

Now we have to replace the floor again which is going to cost 1600. 00 .

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Anonymous
#1533113

call their customer care.

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