Not resolved
2.2
Details
Customer service
Discounts and Special Offers
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Layout of Store
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
1 comment

Buying a refrigerator. Employee told us we could used a competitor coupon.

Decided to also open an account for the additional 5% when you use their credit card. Unlike Sears they wouldn’t “stack” the discounts. Even asked a store manager.

So for a lousy $40 they gave up a sale on a refrigerator!! Never buy anything else from Lowes!!

Product or Service Mentioned: Lowes Rebate.

Reason of review: Poor customer service.

Company wrote 0 public responses to the review from Jul 19.
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Anonymous
#1522563

Another consumer running off to the corner to cry and pout because they didn't want to follow the stores policy. Are you going to hold your breath until you turn blue as well?

After the time you spent shopping around and decided on Lowes and going through the steps you did, you are going to start all over again for $40. Doesn't make you sound any smarter than you think the store is.

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