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1.0

Ordered countertops for kitchen and install. This Handy.com is the worst!!!

Placed countertop order in December 2020 and install was to be in March. They tried to schedule the disconnect of my plumbing the first week of January. Called and texted so many times and finally got through to them. They kept rescheduling without any communication with me or the Countertop installer.

Countertop installer disconnected the plumbing to do the measurements and templates. Told me then they would do the install of the plumbing too. NOT!! Tried to reschedule plumbing install after cancelling.

They said they refunded Lowe's. I didn't get a refund. If I had I would have hired my own plumber.

Was going to purchase new washer/dryer. NO WAY NOW.

Not using Lowe's sub contractors any more. Oh and customer service says they will call you back, again NOT.

User's recommendation: Do not use Lowe's sub contractors. Get your own.

Lowes Pros: Good products.

Lowes Cons: Poor service lied to by sales person as well.

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