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We had laminate flooring put down throughout our house 2 years ago and the nightmare still continues. For 1.5 years they came out monthly to re-glue the floors because the boards shifted and left big gaps.

Then we agreed to pay more to get tile put down in the whole house. A few months ago we noticed the grout coming out. The installer showed up the morning to remove the old grout and replace it but can do nothing because stuff needs to be packed up and moved. We told Lowes that we were not moving everything this time, we have been very accommodating and moved everything both previous times.

So the installer can only do one room today. Lowes has refused to take responsibility for their shoddy materials. The lack of communication is appalling.

Save yourselves much heartache and do not use Lowes for any home improvement projects. They discontinued selling the grout because of all the problems they have had but refuse to take responsibility.

Review about: Lowes Flooring Installation.

Reason of review: Bad quality.

I didn't like: Gave us the run around, Product.

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Anonymous
#1357076

What did you expect when you shopped at a "DISCOUNT SELF SERVICE home improvement" store? That's what they are, and always will be.

That's how and why they put all the small flooring companies out of business. But so sorry, too late to save them now!

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