I stopped at Lowes in Harrisburg, Pa. after running several other errands.
I have health issues that cause exhaustion with even a mild amount of exertion so i was very tired but wanted to finish my last stop at Lowes to pick up the items i needed. There was not one cart available in the front of the store where carts are generally kept as they were scattered all over the parking lot. So I asked 2 employees standing in the checkout area to please find a cart for me to use so i could shop. The one told me I should "go out in the parking lot and find one because they are all out there".
The second fellow added that my other option was to "walk around the store and see if there were any sitting around that weren't being used". At that point randomly walking around looking for a cart wasn't even an option and I really wanted to find the items I came for. I asked the first fellow to find one for me but his only interest was getting rid of me. And he may have succeeded.
Because the next time I need something for my home I just may go elsewhere.
There are plenty of places to buy the items that Lowes sells! Oh another customer removed her items from the cart she was using and gave it to me!
Product or Service Mentioned: Lowes Customer Care.
Reason of review: Poor customer service.