1000 NE Wood Village Blvd, Wood Village, OR 97060, USA
Not resolved
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Value for money

On or about 9/15/17, went in to the Wood Village, OR store to get some bark mulch that was on sale. Was told they were completely out and don't issue rain checks.

The ad just came out and still has time on it so why not a raincheck ? really poor customer service ...I can see why there are so many complaints against them Not a place I want to shop at again if this is their policy .

Someone in upper mgmnt needs to address this issue or you will lose even more customers . I will make sure to tell everyone I know to stay away from this retailer

Product or Service Mentioned: Lowes Customer Care.

Reason of review: Poor customer service.

Monetary Loss: $20.

Preferred solution: offer rain checks when you have early outages on product.

Lowes Cons: Product out and no rain checks issued.

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no raincheck prob cuz dirt is seasonal & they werent gettin any more



This is what you posted.

Someone in upper mgmnt needs to address this issue or you will lose even more customers...

You know you can do this as well... right???

to Anonymous #1370507

That means you can send upper management a letter.

That is something any customer can do.

That information is probably on their website, which you can find.


Yes, be sure to tell everyone that you didn't get a deal on literal dirt. Why should they offer a raincheck? Nobody cares, Belinda.

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