On or about 9/15/17, went in to the Wood Village, OR store to get some bark mulch that was on sale. Was told they were completely out and don't issue rain checks.
The ad just came out and still has time on it so why not a raincheck ? really poor customer service ...I can see why there are so many complaints against them Not a place I want to shop at again if this is their policy .
Someone in upper mgmnt needs to address this issue or you will lose even more customers . I will make sure to tell everyone I know to stay away from this retailer
Product or Service Mentioned: Lowes Customer Care.
Reason of review: Poor customer service.
Monetary Loss: $20.
Preferred solution: offer rain checks when you have early outages on product.
Lowes Cons: Product out and no rain checks issued.