I went to the Gulfgate Mall store #1128 today to exchange 4 propane bottles. Several cashiers did not know what to do to make the exchange and finally a manager was called over.

She was very rude and said "we don't have any propane" which was her way of getting out of doing her job. I had looked in the case before I ever went in the store and it was FULL of new bottles. I did not get her name but she was working on Monday Feb.

8th during the day.

This was an hour wasted for nothing. I have since ordered my bottles online from a vender that wanted my business and all future shopping for anything else will be moved to Home Depot.

This is not the first time that this particular store has offered poor and unacceptable service.

Location: Houston, Texas

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