12525 Aurora Ave N, Seattle, WA 98133, USA
Not resolved
1.0
Details
Customer service
Staff
0 comments

I had always liked Lowe's better than Home Depot, so went there to buy a replacement microwave. Salesman took all of the info, was going to check inventory, then started waiting on another customer.

After hanging for over ten minutes, I told him we were going to leave and did not appreciate him just leaving us. He could not care less, said goodbye. So much for Lowe's service. Funny that they had been recommended by another company that did not have what we wanted.

We went to Best Buy, had a beautiful experience, and vowed not to hit this Lowe's again. Such rude service.

Product or Service Mentioned: Lowes Sales Representative.

Reason of review: Poor customer service.

Preferred solution: Let the company propose a solution.

Lowes Cons: Lack of customer service, No consideration or respect whatsoever.

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