4115 Mall Dr, Steubenville, OH 43952, USA
Not resolved
Customer service
Discounts and Special Offers
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Layout of Store
Price Affordability
Product or Service Quality
Value for money
1 comment

We went to buy more paint and the man was busy so a lady came to

Help us she took the lid to our paint to look for the kind of paint she needed to mix I kept watching her she walked around the paint dept for 30 minutes for her to come back to the counter and tell us they was out of the paint she did say they was expecting 40 gallons in but she didn’t know when we always shop

Lowes never have had a problem like this before we was at Lowes in Stubenville,Ohio

Thank you

DiAnn Davis

981 May Roadd

East Liverpool,Ohio 43920


Product or Service Mentioned: Lowes Customer Care.

Reason of review: Poor customer service.

Do You Have Something To Say ?
Write a review


You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment

What exactly are you complaining about? Are you upset that an employee from another department came to help you and took a little longer than someone that worked in the department would or that they were out of stock on the paint you needed?

I don't know that either is a valid complaint.

At least someone came to help rather than letting you stand there and wait. Stores also run out of items from time to time.