order 3,500 $ door .took 3 months for door to arrive, I had to call several times to find out when door arrived. 2nd time I called person said,oh yea door has been here for 2 weeks.
rj const was contractor installing door. cancelled install twice. finally install day came, lowes wanted to know if I had the door. what!!!!.
couldn't find it. finally found it,installer did ok job of installing door in opening. but horrible job of installing outside trim. questioned him on it an he said trim was like that.
trim has never been removed in 25 yrs !! lowes called several days later to find out how job went. told them exactly what I thought. they said sorry you feel that way, have a good day.
have photos but don't know how to load them. never again.
Product or Service Mentioned: Door Installation.
Reason of review: Poor customer service.
Preferred solution: opology not needed will never be using lowes again..
I didn't like: Poor ser an install.