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Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Value for money

We purchased a freezer on 8-16-15.

The freezer isn't even a year old and ice forming on the inside

(frost free).

Called Lowes about repair, they set up a service call with "their"

people who are the only ones in the Ft. Wane area that handles their


Unknowing to me I was told that Whitsman did their service.

After the third service call no one even showed up!!

After talking to management again they said " we will call someone.

Guess who (their service people) again1 Really?

I would think after all the trouble and since it's only 11 months old

something else should be done.

Better employee training sure would help!

Telling everyone that I know not to deal with Lowes.

This reviewer shared experience about bad quality and wants this business to issue a full refund as the author lost $821. This person is overall dissatisfied with Lowes. The most disappointing about lowes customer care at Lowes was customer service, incompetent staff and training on warranties Reviewer wants customer support to reach our to him or her ASAP for further discussion of this matter.

Also, you can continue reading comments about Lowes.

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