We purchased a freezer on 8-16-15.
The freezer isn't even a year old and ice forming on the inside
Called Lowes about repair, they set up a service call with "their"
people who are the only ones in the Ft. Wane area that handles their
Unknowing to me I was told that Whitsman did their service.
After the third service call no one even showed up!!
After talking to management again they said " we will call someone.
Guess who (their service people) again1 Really?
I would think after all the trouble and since it's only 11 months old
something else should be done.
Better employee training sure would help!
Telling everyone that I know not to deal with Lowes.
Product or Service Mentioned: Lowes Customer Care.
Reason of review: Bad quality.
Monetary Loss: $821.
Preferred solution: Full refund.
I didn't like: Awful customer service, Incompetent staff, Training on warranties, Rip off.