8 years ago a Lowes contractor put a 25 year roof on our home. It leaked and the vents had to be redone.
They extended the shingles down so far I could not get my hand in to clean the spouting. Recently a whole section of the roof came loose and slid to the ground. An inspection showed cracks all over the roof where other slides were starting. After contacting the store, then corporate we got no help.
They would no even come to look at the problem. I will never buy there again.
Product or Service Mentioned: Lowes Customer Care.
Reason of review: Poor customer service.
Monetary Loss: $10300.
Preferred solution: Let the company propose a solution.
Lowes Cons: Quality, Customer service.