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8 years ago a Lowes contractor put a 25 year roof on our home. It leaked and the vents had to be redone.

They extended the shingles down so far I could not get my hand in to clean the spouting. Recently a whole section of the roof came loose and slid to the ground. An inspection showed cracks all over the roof where other slides were starting. After contacting the store, then corporate we got no help.

They would no even come to look at the problem. I will never buy there again.

Gail Stickelman

Product or Service Mentioned: Lowes Customer Care.

Reason of review: Poor customer service.

Monetary Loss: $10300.

Preferred solution: Let the company propose a solution.

I didn't like: Quality, Customer service.

Company wrote 0 private or public responses to the review from Dec 03.
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Obviously they contract to the cheapest contractors in town. I'm sure you were super excited about that couple thousand dollar cheaper price for materials and labor. You get what you pay for.

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