I recently bought a router and router table because my shaper died and I was fighting a deadline. When I got the items home both boxes had been re-glued shut.
Screw heads on the router had sawdust in them and components of the router table had markings on it showing previous assembly. I don't have the time to waste with a store manager. I had to use the tools to finish my project on time.
Lucky for LOWES the tools worked. Unfortunately you can't control what customers do, but you should be in control of your own merchandise.
S.Sakasitz Bridgewater NJ
Product or Service Mentioned: Lowes Manager.